SIMPLIFY YOUR LIFE
QUICK FACTS
- Orders may take 24 to 36 hours to process, once your order has been processed you will receive an email confirming your order has shipped
- Shipping Fees & Timing begin when you receive the shipping confirmation email
- Additional validation may be required for some orders and can delay delivery
- Signature is required on all shipments above $50
- To track your order, visit your MyLV account or shipping confirmation email
SHIPPING & DELIVERY
HAMPTONS SAME-DAY DELIVERY
Introducing same-day delivery to the Hamptons Thursday – Saturday. Place an order with your Client Advisor by noon ET and receive between 5:00 – 9:00 pm the same day. Please call our New York Fifth Avenue store at (212) 758-8877 to shop items available for same-day delivery to the Hamptons.
STANDARD
- Fee: Complimentary for all orders
- Delivery Timing: 2-5 business days from the time you receive shipping confirmation email
- Exceptions: If a standard order is placed over the weekend, the earliest it will ship is Monday
- Additional validation may be required for all orders and can delay delivery
- Alaska and Hawaii: Allow 5-7 business days from the time you receive shipping confirmation email. For expedited delivery, we recommend you select Express or Overnight Shipping
EXPRESS
- Fee: $15 for all orders under $3,000 | Complimentary for orders $3,000 and above
- Delivery Timing: 1-4 business days from the time you receive the shipping confirmation email
- Exceptions: If an order is placed on Friday or over the weekend, the earliest it will ship is Monday
- Some zip codes are not available for this service
- Additional validation may be required for all orders and can delay delivery
OVERNIGHT
- Fee: $20 for all orders under $3,000 | Complimentary for orders $3,000 and above
- Delivery Timing: Orders placed by 3pm (ET) Monday – Friday or by 12pm (ET) Saturday should arrive the following business day. If an order is placed after these times, it will be processed the following business day.
- Exceptions: Orders placed after the cutoff, on Sunday’s or Holidays will be processed the following business day
- Some zip codes are not available for this service
- Additional validation may be required for all orders and can delay delivery
SAME-DAY
Available to select New York Manhattan and Brooklyn zip codes (Monday – Friday only, excluding holidays), signature required. Please enter your zip code at checkout to confirm eligibility.
- Fee: $40 for all orders
- Delivery Timing: Orders placed by 1pm (ET) Monday – Friday, will be delivered between 7pm-9pm
- Exceptions: Orders placed after the cutoff, on weekends or Holidays will be processed the following business day.
- Due to the high value of our products there will be a signature required on all Same Day Delivery orders.
MY LV HERITAGE AND MY LV WORLD TOUR PRODUCTS
- Fee: Complimentary Standard Shipping
- Delivery Timing: Please allow up to 8 weeks for bags and small leather goods and 12 weeks for rolling luggage for delivery from the time you receive the order confirmation email
- Exceptions: Express, Overnight and Same Day delivery is not available. Additional validation may be required for all orders and can delay delivery
PERSONALIZED SNEAKERS
- Fee: Complimentary Standard Shipping
- Delivery Timing: Please allow up to 8 weeks for personalized calf leather sneakers and 14 weeks for personalized exotic leather sneakers for delivery from the time you receive the order confirmation email
- Exceptions: Express, Overnight and Same Day delivery is not available. Additional validation may be required for all orders and can delay delivery
FRAGRANCE ENGRAVING
Please allow an additional business day of processing for all bottle engraving orders.
ALASKA AND HAWAII DELIVERY
If you select standard shipping, your order should arrive in approximately 5-7 business days from time you receive the shipping confirmation email, however, remote addresses may require additional delivery time. For expedited delivery, we recommend you select Express or Overnight Shipping.
COLLECT IN STORE
Have your order delivered to the store of your choice within 1 business day, now available in select Louis Vuitton stores.
- Fee: Complimentary for all orders
- Delivery Timing: Collect in Store orders placed by 12pm (ET) Monday – Saturday, will be delivered to the store of your choice in 1 business day
- Exceptions: Collect in Store orders placed on Sunday will be processed the following business day. Additional validation may be required for all orders and can delay delivery
HOW TO COLLECT IN STORE
- Notification: You will receive an email and text message confirmation notification when your order is ready to be collected from the store
- Collecting yourself you need:
- Original method of payment or PayPal confirmation
- Government issued photo identification
- Confirmation email
- Representative needs:
- Original method of payment or PayPal confirmation
- Purchaser’s government issued photo identification
- Representative’s government issued photo identification
- Confirmation email
- Ready-to-Wear Item: If you are picking up a Ready-to-Wear item, please note not all Louis Vuitton locations offer fitting rooms and alterations. Please check our STORE LOCATOR for a list of stores that sell Ready-to-Wear.
- If you do not collect your order: Your order will be available in-store for 30 days. If not collected, it will be sent back and your original method of payment will be refunded, except personalized items, My LV Heritage, My LV World Tour, hot stamped products, personalized sneakers, engraved products, and Made-to-Order items.
SIGNATURES REQUIRED
Due to the high value of our products there will be a signature required on all shipments above $50 regardless of service type.
The above processing and delivery costs are for merchandise pictured and described on us.louisvuitton.com; Costs are calculated according to the total cost of the merchandise in your order. All prices reflect U.S. currency. All orders are shipped by UPS.