Information regarding delivery, exchanges, and returns of online orders.

Delivery Options

Please note that adding a personalization service will extend your delivery by several weeks depending on the product category.

Saturday DeliverySaturday delivery service available for orders placed Sunday - Friday.
Next Business Day Delivery1 business day service available for orders placed Monday - Friday.
Standard DeliveryThis delivery option has less carbon emissions than Air Delivery (on average for US mainland shipments). Receive your order within 1-5 business days.
Collect-in-StoreHave your order delivered to the store of your choice within 1 business day (available in select Louis Vuitton stores).

Online Returns
Initiate your return in your MyLV account.
In-Store Return
Bring your purchase to a Louis Vuitton store to return in person (except Bloomingdale's, Macy's, and Nordstrom).
Return with an Advisor
Contact our Client Services team to initiate your return.

Online Exchange
Initiate your exchange in your MyLV account.
In-Store Exchange
Bring your purchase to a Louis Vuitton store to exchange in person (except Bloomingdale's, Macy's, and Nordstrom).
Exchange with an Advisor
Contact our Client Services team to initiate your exchange.