Legal Notices

PRIVACY POLICY

This policy describes our privacy practices.

Last Updated: July 1, 2023.

This Privacy Policy ("Policy") describes what personal information Louis Vuitton North America, Inc. (“Louis Vuitton”, “we”, “our”, or “us”) collects, uses, shares, retains, or otherwise processes in connection with its websites, mobile applications, stores, and other locations where the Policy is located or referenced (the “Platform”) online and offline, and how we treat such information. The Policy also informs individuals, including clients, job applicants, and website visitors (“you”) about your rights regarding your personal information and how to exercise these rights.

This Policy, along with our Terms of Use, which are incorporated by reference, constitute a legally binding agreement between you and Louis Vuitton that conditions your interaction with the Platform, where and as permitted by applicable law and regulation (collectively, “law”). Please read this Privacy Policy carefully before using the Platform or submitting Personal Information to us. By accessing or using our Platform or otherwise communicating with us, you acknowledge that you have reviewed and understand this Policy.

We collect Personal Information from and about you.

We collect information when you interact with our Platform, for example, (1) when you visit and use our website, (2) when you email us or submit forms online, (3) when you call, text, message us via chat (live chat or LV’s Virtual Assistant), or visit us, or (4) when we are otherwise in communication with or providing products or services to you.

Certain of the information we collect may be “Personal Information,” by which we mean information that identifies, relates to, describes, is reasonably capable of being associated with, or could reasonably be linked, directly or indirectly, with a natural person or household, such as a name, postal address, e-mail address, telephone number, and/or payment information, and subject to exceptions under applicable law, which may include information that is publicly available.

The Personal Information we collect or receive varies depending on how you interact with us. Depending on that interaction, we collect:

Identifiers, including contact information and device information.

This may include your name, address, telephone number or e-mail address. For example, we might collect this Personal Information if you sign up for an online account or participate in an event. We might also collect contact information if you fill out a client information card. We may also collect the type of device you use to access our Platform, and collect your device identifier, IP address or mobile operating system.

Account information.

We collect information in order to provide you with an account, including email address and password, in addition to name and contact information.

Payment information.

For example, we may collect your credit card number, billing and shipping address when you buy merchandise.

Communications, including electronic and audio, from you.

We may collect Personal Information you post in a public space on our Platform, such as when you leave a product review. We may also collect Personal Information, and the content of your messages, when you send us a message through the “Contact” page, use a “wish list,” use live chat or LV’s Virtual Assistant, utilize the online appointment service, use our distant repair video and audio calling feature, use similar entry points on our Platform, or when you enter a promotion. We may also collect audio recordings, photos of your product for repair, and other information when you contact us. We may also collect information such as survey responses when you are responding to a survey. We may use third party tools for the collection of this information, as described further below.

Social media information.

We may collect Personal Information you post on our social media pages. We may also collect your social media profile information and information posted on your page.

Demographic information.

We may collect your birthdate, age, gender and zip or postal code. We may also collect information that could identify you and relates to your hobbies, interests or shopping behavior.

Commercial information, including purchase history.

We may collect Personal Information about the purchases you make online or in stores. This could include the products you purchased and their prices. We also collect information about the services you have purchased.

Internet or other electronic network activity information, including Product and Platform usage information.

If you use our connected products (i.e., products that are connected to the internet in order to transmit data or be controlled remotely; such as our Tambour Horizon Connected Watch) (“Connected Products”), we may collect information regarding your use of such products (such as which feature on your product you use the most), as well as exact location information if necessary to provide you the service you requested.

We also collect information about when and how people visit and interact with our services, and Platform, including our websites, including what pages they accessed, and their interaction with the website and its features, such as chat and videos. We might look also at what site you came from, or what site you visit when you leave us. We might look at how often you use the app and where you downloaded it. We might also review information regarding your interactions with our communications, such as email and chat. We also receive information to help detect and prevent consumer fraud, including but not limited to browser and keyboard language settings, whether data is automatically filled or manually entered, whether data is manually or copy pasted, and proxy detection. We and/or our partners may use tools, including from third parties, to collect some of this information.

Location information.

For example, we may collect precise location information from your device to provide you with the products and services you have requested. This may include information about your exact location. We may also collect this Personal Information in the background when our mobile applications are not in use. We do not use such information for marketing, analytics, or otherwise to draw inferences about you. For more information about your options related to the collection of your location information, see the RIGHTS OF CONSUMERS IN CERTAIN STATES – ACCESS AND CONTROL OVER YOUR PERSONAL INFORMATION and RIGHTS OF CALIFORNIA-RESIDENT JOB APPLICANTS – ACCESS AND CONTROL OVER YOUR PERSONAL INFORMATION sections below.

Video surveillance footage in our stores.

We use video surveillance in our stores in order to detect and address security and safety incidents, shoplifting, other potentially illegal activities, and adequate staffing considerations. If you enter our store, your images may be collected for these purposes.

Professional, employment-related, and candidacy information.

When you apply for a job with us, we will collect various of the information categories described above. In addition, we may collect additional identifiers, such as Social Security Number, driver’s license or state identification number, sexual orientation, marital status, veteran status, insurance policy number, race or ethnic origin, religion, gender and other personal and online identifiers; your resume or CV, cover letter, previous work and education experience, references, and any other professional information collected as part of your employment application and our hiring process; residency, citizenship, or work permit status, visa number, military status, nationality, and passport information; and information required for us to comply with laws, including at the direction of law enforcement authorities or court orders.

Sensitive Personal Information.

Certain of the Personal Information we collect also falls under the sub-category of “Sensitive Personal Information” as defined by certain laws, such as your precise geolocation information, or information related to your racial origin, religious beliefs, or sexual orientation. If we collect such information, we only collect and use such information as necessary to provide goods and services to you and do not use such information to infer characteristics about you. If you are a Virginia, Colorado, Utah, or Connecticut resident, we do not collect or process your sensitive data (as defined in those states’ laws) without your consent. And in all cases, we do not sell or share for targeted advertising purposes, your Sensitive Personal Information.

We collect Personal Information in different ways.

We collect Personal Information directly from you.

For example, if you create an account or make a purchase on our Platform, we collect your Personal Information. We also collect Personal Information when you fill out a client information card in one of our stores. We may also collect your Personal Information if you sign up for promotional emails, contact us, or interact with us online, through chat, or with our social media sites.

We collect Personal Information from you passively.

We collect Personal Information about users over time and across different websites, apps and devices when you use the Platform. Our vendors and partners may also collect Personal Information this way on our Platform. For example, this may include when you install and use our mobile app or visit and navigate our Platform on any device. This may also include when you enable location-based features on our Platform or click on sponsored links or third-party advertisements. We may also use cookies, web beacons, flash cookies, and other tracking technologies for these purposes. Cookies are small files that download when you access certain websites. To learn more, visit here.

We get Personal Information from third parties.

We may collect Personal Information from third parties (such as fraud detection and prevention service providers) or from public sources to meet legal and regulatory requirements and for fraud detection and prevention purposes. We may also get information from advertising networks, internet service providers, data analytics providers, government entities, operating systems and platforms, and social networks.

We combine Personal Information.

For example, we may combine Personal Information that we collect offline with Personal Information we collect through our website. We may also combine Personal Information we collect about you from the different devices you use to access our Platform. We may also combine Personal Information we get from third parties with Personal Information we already have about you.

We use Personal Information as we describe.

We use information to provide LV products and services.

We use Personal Information to provide our Platform, products, features, and services. This may include using Personal Information to process your order and ship items, to offer you a shopping experience in store or online, for customer support, to provide our website to you and make it easier for you to use, to manage our relationship with you, to provide you recommendations and personalizing your experience, to fulfill your orders and requests, to facilitate repair of your product, to offer you concierge services, and to manage and provide our websites. In addition, we may use your Personal Information to provide you with our Connected Product services.

We use Personal Information to improve our understanding of your interests and concerns, and improve our Platform, products, and services.

We may use your Personal Information to make our Platform, products, and services better. We may use your Personal Information to customize your experience with us and to improve our products and services, such as our website and your shopping experience.

We use Personal Information to communicate with you, including to respond to your requests, messages, or questions.

For example, we may use your Personal Information to send you information you request. We may also use your Personal Information to communicate with you via phone, email, chat, app (including push notifications) or in person, and to improve our services in those regards.

We use Personal Information for security and legal purposes.

We may use Personal Information to protect our company, our consumers, our associates, and our Platform. For instance, we and/or our service providers use Personal Information to prevent and protect against consumer fraud and violations of the Terms of Purchase, including through proxy, spoofing, and copy/paste detection, information obtained from third parties, transaction data, and visits to the Platform. Suspected fraud or violation of the Terms of Purchase may result in denial of purchase and/or legal action. We also use Personal Information to collect and enforce accounts.

We use Personal Information for advertising and marketing purposes.

For example, we may use your Personal Information to contact you about new products and special offers we think you'll find valuable, to serve you with interest-based or targeted advertising, or to subscribe you to the newsletter at your request. These might be third party offers or products we think you might find interesting. We and our partners may engage in interest-based advertising using Personal Information gathered across multiple websites, devices, or other platforms. We may call you, or send you emails or text messages as permitted by law. We may also use other means as they are developed. If you use our mobile applications, we may send you push notifications about new products or special offers.

We use Personal Information to administer or communicate with you about your account or our relationship.

We may contact you about changes to our Platform or about service updates. We may also contact you about feedback or about this Policy or our Platform Terms.

We use Personal Information to evaluation your candidacy for a job with us.

As a job applicant or recruit, may use your Personal Information to evaluate your candidacy for a position with us.

We use Personal Information for other purposes.

For example, we use Personal Information to maintain transaction and other business records. We will do this for as long as we deem necessary to fulfill the business purpose for which the Personal Information was collected. We also use Personal Information for internal purposes as permitted by law. This includes administrative and audit purposes. We also use Personal Information to meet legal, insurance and processing requirements. We will also use Personal Information as otherwise allowed by law, including if we have notified you. In some circumstances, we may seek your permission, for example, if we are legally required to do so.

We may share Personal Information with third parties.

We will share Personal Information with third parties who perform services on our behalf.

For example, we share Personal Information with vendors who send emails for us. We may also share Personal Information with service providers that help us operate our Platform or run promotions. This may include third parties who assist with payment processing, shipping, fraud detection and prevention, customer service, data hosting and processing or for storage purposes.

We may share your Personal Information with our parent and affiliated companies.

For example, we may share Personal Information for reasons including internal audit, management, billing or administrative purposes and to provide you with the same level of services around the world. This includes future subsidiaries or affiliates.

We may share Personal Information with our business partners, including for marketing and analytics.

For example, as permitted by law, we will share Personal Information with third parties who jointly sponsor an event or promotion with us. We may also share information with third-party marketing and advertising partners to understand how our Platform is used, to track your use of our site, and to serve you advertising based on your interests. Our third-party partners may receive information about your use of our Platform by placing cookies or other trackers, as described above. Information disclosed to third parties for these purposes includes basic identification information, device information and other unique identifiers, your activity on our website such as pages viewed and certain interactions with our chat functions and videos, and commercial data. Under certain laws, including the CPRA, some of this sharing may be considered a “sale” or “sharing” of personal information for targeted advertising purposes. If you are a resident of certain states, you may have a right to opt out of this sharing of information. Please see the RIGHTS OF CONSUMERS IN CERTAIN STATES – ACCESS AND CONTROL OVER YOUR PERSONAL INFORMATION section below.

We may share your Personal Information with any successor to all or part of our business.

This includes if we are merged or all or part of our business or assets are transferred, assigned or sold. Your Personal Information will be disclosed to our successor or assign in these circumstances who can use and disclose your Personal Information for substantially the same purpose as set out in this Policy.

We will disclose your Personal Information if we think we have to in order to comply with the law or to protect ourselves, as permitted by law.

This includes compliance with laws outside of the US that might apply to us. For example, we will share your Personal Information to respond to a court order or subpoena. We may share it if a government agency or investigatory body requests. We might share your Personal Information when we are investigating potential fraud, or if we are, or believe we may need to defend or assert a legal claim,

This might include fraud we think has happened during a sweepstakes or promotion.

Retention of Personal Information.

For each category of Personal Information listed above, we retain the Personal Information for as long as is necessary to fulfill the purpose for which it was collected, including to satisfy legal, accounting, or reporting requirements and, where required for us to assert or defend against legal claims, until the end of the relevant retention period or until the claims in question have been settled.

We use the following criteria to determine how long to retain Personal Information:

• Our relationship with you.
• Your requests to us regarding your Personal Information.
• Any legal obligations to retain the data, or for our own legal purposes.
• Technical considerations, and level of protections in place for your Personal Information.

You have rights regarding your Personal Information.

You have certain rights regarding how we use your Personal Information. Certain rights are browser and device specific.

Marketing Communications:

You can opt out of receiving our marketing communications. You can opt-out of receiving our promotional emails or text messages by following the instructions included with the communication. Note that you will still receive transactional messages from us, including information about your account and responses to your inquiries.

Cookies and Tracking Tools:

You can control certain tracking tools.

Your browser may give you the ability to control cookies. How you do so depends on the type of cookie. Certain browsers can be set to reject browser cookies.

You can opt-out of targeted / behavioral advertising.

You can reject all cookies except functional cookies in our Cookie Preferences center, including to opt out of targeted / behavioral advertising based on information obtained from our website. If you visit us from a different device or browser, or clear cookies, you may need to re-select your preferences.

Certain choices you make are both browser and device-specific.

We honor valid opt-out preference signals (Do Not Track).

The purpose of an opt-out preference signal is to provide consumers with a simple and easy-to-use method to notify businesses that they do not want their Personal Information shared with other third parties for advertising or other purposes unrelated to the purpose for which their Personal Information was collected. Through an opt-out preference signal, consumers can opt out of sharing their Personal Information with all businesses that they interact with online without having to make individualized requests.

We process opt-out preference signals via browsers that meet the following requirements and are therefore considered valid: (1) the signal is in a format commonly used and recognized by us, such as an HTTP header field and (2) the platform, technology, or mechanism that sends the signal must make clear that the signal is meant to have the effect of opting you out of sharing your Personal Information. Currently, we respond to the Global Privacy Control ("GPC") signal.

Mobile Application and Location Based Services:

• If you have previously opted into the collection and use of location-based information through our mobile applications, you may opt-out by adjusting the settings on your mobile device.
• You may completely opt-out of all location-based information collection by us if you uninstall all of our mobile apps from your devices.

This platform and children.

Our Platform is meant for adults.

Our website is meant for adults. We do not knowingly collect Personal Information from children under the age of 16 on our website, and we do not knowingly sell or share Personal Information of children under the age of 16. If you are a parent or legal guardian and think your child has given us information, you can contact us, as identified below, or send us an email by going to the “Can we help you?” section in the menu in the top left corner of the louisvuitton.com website and complete the contact form and send.

Security.

We use standard security measures.

The Internet and information storage are not 100% secure. We cannot guarantee that any of your Personal Information stored or sent to us will be completely safe. We encourage you to use caution. We use reasonable technical, administrative, and physical controls, procedures and practices to safeguard Personal Information under our control. These controls, procedures and practices take into consideration the nature of the Personal Information to protect the Personal Information from unauthorized or illegal access, destruction, use, modification, and disclosure. A username and a password are needed to access certain areas of our Platform. It is your responsibility to protect your username and password.

To the maximum extent allowed by applicable law, you agree and acknowledge that Louis Vuitton will not be liable or responsible if any information about you is intercepted, accessed, and/or used by an unintended recipient. If you have reason to believe that the security of your communications or Personal Information has been compromised, please notify us immediately using the contact information below.

We may link to third party sites or services we do not control.

You may be able to access certain third-party sites from our sites or apps.

For example, this may include social media sites. This Policy does not apply to those third-party sites. We strongly advise you to check the privacy policies of all third-party sites you visit to find out how they are treating your Personal Information. We are not responsible for these third parties’ practices.

Rights of consumers in certain states – Access and control over your Personal Information.

Comprehensive state privacy laws, such as those in California, Virginia, Colorado, Connecticut, and Utah, may offer you additional rights, where applicable. These state laws, including the California Consumer Privacy Act of 2018 (“CCPA”), as amended by the California Privacy Rights Act of 2020 (CPRA), generally offer their residents the rights detailed below unless excepted by law.

(1) Right to request access or know Personal Information

The right to request and receive, the categories and specific pieces of Personal Information we have collected about you, the categories of sources from which the Personal Information is collected, the business purpose for collecting the Personal Information, the categories of third parties with whom we share Personal Information, and the length of time we intend to retain each category of Personal Information, or if that is not possible, the criteria used to determine that information.

(2) Right to correct inaccurate Personal Information

The right to request that we correct inaccurate Personal Information, taking into account the nature of the Personal Information and the purpose for which it was collected.

(3) Right to delete Personal Information

The right to delete your Personal Information under certain circumstances. The Company may refuse requests to delete for certain enumerated reasons, including that the Personal Information was not collected from you (e.g., but rather obtained from other sources), as necessary to comply with applicable laws, or if deleting the data would prevent the Company from exercising or defending legal claims.

(4) Right to opt out of the sale or sharing of Personal Information

Louis Vuitton does not knowingly “sell” Personal Information for direct monetary compensation. However, the meaning of “sale” under applicable privacy laws is quite broad, and may include certain transfers of information to third parties through the use of cookies and other trackers (collectively, “cookies”). In addition, we “share” Personal Information for targeted advertising purposes (including as described under certain state privacy laws) through cookies. We use these cookies for statistical analysis, to personalize your experience, and for advertising and social media purposes, including to track your use of our site, offer you advertisements that target your particular interests, and to analyze the performance of our advertising campaigns. Information disclosed to third parties includes basic identification information, device information and other unique identifiers, internet activity, and commercial data.

Under California's CPRA and certain other state privacy laws, you have the right to opt out of the “sale” of Personal Information and the “sharing” of Personal Information for targeted advertising purposes. As a result, you have the right to reject all cookies except functional cookies (this option will opt you out of all “sales” and “sharing” for targeted advertising purposes). If you visit us from a different device or browser, or clear cookies, you may need to re-select your preferences. Please note that even if you opt out of the sale or sharing of your personal information, your use of our website or app may still be tracked by Louis Vuitton and/or our service providers.

You may opt out of sale or sharing of your Personal Information by clicking on our “Do Not Sell or Share My Personal Information” link on our homepage.

(5) Right to Consent to Collection of, or Limit the Use of, Sensitive Personal Information for California, Virginia, Colorado, Utah, and Connecticut residents.

If you are a resident of these states, you may have a right to consent or opt out of processing of Sensitive Personal Information (VA, CO, UT, CT), or to limit the use of Sensitive Personal Information (CA). We do not collect or process your Sensitive Personal information without your consent. We also do not use Sensitive Personal Information for any purpose other than to provide the products and services you request, and do not use it to infer characteristics about you. Therefore, we do not, and are not required to provide you with a right to limit the use of your Sensitive Personal Information.

(6) Right to Appeal in Colorado, Virginia, or Connecticut.

If you are a Colorado, or Virginia, or Connecticut resident, and we deny your exercise of any of your rights set forth above, then you may appeal such denial by using the same method of contacting us below, to appeal that decision.

Louis Vuitton further does not discriminate against users and consumers on the basis of their exercising any of their rights afforded by the CPRA or other applicable privacy laws.

To request access to your Personal Information, delete your Personal Information, or correct your Personal Information, you may contact us through any of the following methods:

- via email at personaldata.us@louisvuitton.com
- via phone at +1.866.VUITTON; or
- online, here. Select “Privacy Rights Request” as the subject of your message and complete and send the contact form.

We will verify your identity using at least two data points you have previously provided to us, including your email address and phone number, or some other identifying information specific to you. We will verify your consumer request by comparing the information you provide to information already in our possession, and take additional steps to minimize the risk of fraud. Please have this information available so that we can verify your request. We will first acknowledge receipt of your request within 10 business days after receipt of your request. We will provide a substantive response to your request within 45 calendar days after its receipt. If we require more time (up to 90 days or the permitted timeframe), we will inform you of the reason and extension period in writing.

You may also authorize an agent to submit a request on your behalf, so long as you provide the authorized agent written permission to request on your behalf, and your authorized agent is able to verify his or her identity with us. Only you or an authorized agent may make a verifiable consumer request related to your Personal Information.

Should you need access to this Policy in an alternative format due to a disability, please contact us through the methods provided above.

Rights of California-Resident job applicants – Access and control over your Personal Information.

We process job applicant Personal Information for purposes including but not limited to processing your application and, as applicable, employment onboarding, including for human resources, benefits administration, health and safety, and other business-related purposes, as well as to be in legal compliance. How we treat this Personal Information is consistent with this Policy.

As a California-resident job applicant, you have the same rights with respect to your Personal Information as California-resident consumers, subject to exceptions enumerated by law.

We may update this Privacy Policy.

From time to time we may change our privacy practices.

We will notify you of any material changes, or otherwise as required by law. We will post an updated copy on our Platform, with a “Last Updated” date at the top of this document. Please check this page for updates.

Feel free to contact us if you have more questions.

To request access to, delete, or correct your Personal Information, or to ask us any questions, you may write to us at:

Louis Vuitton North America, Inc.

Database Marketing Manager, Client Development

1 East 57^th Street

New York, NY 10022

You can also contact the Database Marketing Manager if you have other questions about how we use your information. For questions not related to access, deletion, or correction, you can call us at +1.866.VUITTON.

TERMS OF USE AND RETURN POLICY FOR ORDERS PLACED BY TELEPHONE OR VIA THE LOUIS VUITTON WEBSITE

Louis Vuitton North America, Inc. Effective immediately - Last updated on August 11, 2016. For further information, please contact Client Services at +1.866.VUITTON.

Please read carefully

This Terms of Use Agreement (this "Agreement") is a legal agreement between you and Louis Vuitton North America, Inc. and Louis Vuitton USA Inc., both Delaware companies ("Louis Vuitton”, "we," "us" or "our") providing, among other things, the terms and conditions for your access to and use of this Web site https://us.louisvuitton.com (the "Site"). Please read the Agreement carefully and print a copy for your records.

We may from time to time modify these terms of use and will post a copy of the amended Agreement at (https://us.louisvuitton.com). If you do not agree to, or cannot comply with this Agreement as amended, you should not use this Site. You will be deemed to have accepted this Agreement as amended if you continue to use this Site after any amendments are posted on this Site.

THIS AGREEMENT CONTAINS WARRANTY AND LIABILITY DISCLAIMERS. BY USING THIS SITE, YOU ACCEPT AND AGREE TO THE TERMS AND CONDITIONS OF THIS AGREEMENT WITHOUT ANY RESERVAT1ONS, MODIFICATIONS, ADDITIONS, OR DELETIONS, AND WHETHER OR NOT YOU HAVE READ THEM. IF YOU DO NOT AGREE TO THE TERMS OF USE CONTAINED IN THIS AGREEMENT, YOU ARE NOT AUTHORJZED TO USE THIS SITE. YOU MAY BE DENIED ACCESS TO THE SITE WITH OR WITHOUT PRIOR NOTICE IF YOU FAIL TO COMPLY WITH ANY PROVISION OF THIS AGREEMENT.

1. Authorized Users

Age Requirement; Authority. In order to use this Site, you must be at least of the age of majority in the jurisdiction in which you reside. You represent that (i) you have read and understood, and that you agree to be bound by this Agreement, and (ii) you are at least of such age of majority. If you do not agree to, or cannot comply with, any of these terms and conditions of this Agreement, please do not attempt to access or use this Site.

2. License to Use This Site

2.1 Grant of License. We grant to you a limited, non-exclusive, non-transferable, personal, non-commercial license to access and use this Site. We reserve all right, title and interest not expressly granted under this license to the fullest extent possible under applicable laws. ANY USE OF THIS SITE NOT SPECIFICALLY PERMITTED UNDER THIS AGREEMENT IS STRICTLY PROHIBITED.

2.2 Restrictions. You agree that you will not: (i) use this Site to reproduce copyrighted material;
(ii) copy, store, edit, change, or prepare any derivative work of or alter in any way any of the content provided on this Site; or (iii) use this Site in any way that violates the terms of this Agreement.

3. Site Information and Products

3.1 Information. We try to ensure that the information posted on this Site is correct and up-to-date. We reserve the right to change or make corrections to any of the information provided on this Site at any time and without any prior warning. We cannot, and do not, guarantee the correctness, precision, thoroughness or completeness of any of the information available on this Site, nor will we be liable for any inaccuracy or omission concerning any of the information provided on this Site.

3.2 Products. Louis Vuitton products are sold exclusively through Louis Vuitton stores all over the world, via Client Services, and on the e-commerce section of the “louisvuitton.com" website. The e-commerce section of "louisvuitton.com" Site for the United States is for the entire United States. Prices stated for the United Sates on this Site are U.S. mainland prices only. We do not ship outside of the United States. Any purchase from other boutiques or Web sites is made entirely at the risk of the purchaser, particularly with regard to the authenticity of such items.

4. Prohibited Acts

By using this Site, you represent, warrant and covenant that you will not: (i) impersonate any person or entity or misrepresent your affiliation with any other person or entity; (ii) engage in spamming, flooding, or harvesting of email addresses or other personal information, spidering, “screen scraping,” “database scraping,” or any other activity with the purpose of obtaining a list of users or other information, or send chain letters or pyramid schemes via this Site; (iii) attempt to gain unauthorized access to other computer systems through this Site; (iv) transmit any viruses or any other disabling mechanisms; (v) use this Site for any illegal purpose, in violation of any applicable laws or regulations; (vi) engage in any internet activities that would violate the privacy rights of others; or (vii) attempt to penetrate security measures of this Site or obtain or bypass others’ passwords. You agree that you will not use this Site in any manner that could damage, disable, overburden, or impair this Site or interfere with any other party’s use and enjoyment of this Site.

5. Copyrights

As between you and us, you acknowledge that we own or have a license to all titles and copyrights in and to the content provided on this Site. All titles and intellectual property rights in and to the licensed content provided on this Site is the property of the respective content owners and may be protected by the applicable copyright or other intellectual property laws and treaties, and subject to use restrictions under such laws or treaties.

6. Trademarks and Third-Party Trademarks

Louis Vuitton ® is a registered trademark of Louis Vuitton Malletier S.A. (“LVM”), as well as all the other related trademarks and certain other LVM trademarks, service marks, graphics, and logos (collectively, the “LVM Trademarks”) used in connection with the sale and distribution of Louis Vuitton products. This Site may contain third-party trademarks, service marks, graphics, and logos. You are not granted any right or license with respect to the LVM Trademarks or the trademarks of any third party.

7. Privacy Policy

Louis Vuitton’s personal information practices on this Site are governed by Louis Vuitton’s Privacy Policy. Click here to see separate Privacy Policy. Please review this privacy policy and print a copy for your records. https://us.louisvuitton.com/eng-us/legal-notice

8. Testimonials

If you submit to us or post a testimonial, comment, review, suggestion, or any work of authorship (collectively a “Submission”) to us, including, without limitation, Submissions about our products or services, such Submission will not be confidential or secret and may be used by us in any manner. By submitting or sending a Submission to us, you: (i) represent and warrant that the Submission is original to you, that no other party has any rights thereto, and that any “moral Rights” in such Submission have been waived, and (ii) you grant us a royalty-free, unrestricted, worldwide, perpetual, irrevocable, non-exclusive and fully transferable, assignable and sublicensable right and license to use, reproduce, publish, distribute, display, translate, summarize, modify and adapt such Submission (in whole or part) and/or to incorporate it in other works in any form, media, or technology now known or later developed, in our sole discretion, with or without your name.

9. Term

This Agreement will remain effective until terminated by us.

10. Disclaimers

10.1 THIS SITE (INCLUDING ALL ITS CONTENT) IS PROVIDED TO YOU “AS IS”. ANY USE OF THIS SITE IS AT YOUR OWN RISK. TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW, WE DISCLAIM ALL WARRANTIES, EITHER EXPRESS OR IMPLIED, INCLUDING BUT NOT LIMITED TO WARRANTIES AND CONDITIONS OF MERCHANTABILITY, MERCHANTABLE QUALITY, QUALITY OR FITNESS FOR A PARTICULAR PURPOSE, TITLE AND NON-INFRINGEMENT OF THIRD PARTY RIGHTS. WE MAKE NO REPRESENTATION OR GUARANTEE AND PROVIDE NO WARRANTIES OR CONDITIONS THAT THIS SITE WILL BE FREE FROM LOSS, DESTRUCTION, DAMAGE, CORRUPTION, ATTACK, VIRUSES, INTERFERENCE, HACKING, OR OTHER SECURITY INTRUSION, AND WE DISCLAIM ANY LIABILITY RELATING THERETO.

10.2 WE MAKE NO GUARANTEES, REPRESENTATIONS, OR WARRANTIES, AND PROVIDE NO CONDITIONS, THAT USE OR RESULT OF THE USE OF THIS SITE (INCLUDING ALL OF ITS CONTENT) IS OR WILL BE ACCURATE, RELIABLE, CURRENT, UNINTERRUPTED OR WITHOUT ERRORS. WITHOUT PRIOR NOTICE, WE MAY MODIFY, SUSPEND OR DISCONTINUE ANY ASPECT OR FEATURE OF THIS SITE OR YOUR USE OF THIS SITE. IF WE ELECT TO MODIFY, SUSPEND OR DISCONTINUE THIS SITE, WE WILL NOT BE LIABLE TO YOU OR ANY THIRD PARTY.

10.3 YOU ACKNOWLEDGE THAT YOUR SUBMISSION OF ANY INFORMATION TO US IS AT YOUR OWN RISK. WE DO NOT ASSUME ANY LIABILITY TO YOU WITH REGARD TO ANY LOSS OR LIABILITY RELATING TO SUCH INFORMATION IN ANY WAY.

10.4 SOME OF THE CONTENT AVAILABLE THROUGH THIS SITE MAY INCLUDE MATERIALS THAT BELONG TO THIRD PARTIES. YOU ACKNOWLEDGE THAT WE ASSUME NO RESPONSIBILITY FOR SUCH CONTENT.

11. Limitation of Liability

11.1 TO THE EXTENT PERMITTED BY THE APPLICABLE LAW OR JURISDICTION, IN NO EVENT WILL WE BE LIABLE TO YOU FOR INDIRECT, GENERAL, SPECIAL, INCIDENTAL, CONSEQUENTIAL, EXEMPLARY OR OTHER DAMAGES (INCLUDING, WITHOUT LIMITATION DAMAGES FOR LOSS OF PROFITS, BUSINESS INTERRUPTION, CORRUPTION OF FILES, LOSS OF BUSINESS INFORMATION OR ANY OTHER PECUNIARY LOSS) EVEN IF WE HAVE BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES. NO ORAL OR WRITTEN INFORMATION OR ADVICE GIVEN BY US OR OTHERS WILL CREATE A WARRANTY AND NEITHER YOU NOR ANY THIRD PARTY MAY RELY ON ANY SUCH INFORMATION OR ADVICE. THIS EXCLUSION OF LIABILITY SHALL APPLY NOTWITHSTANDING THE BREACH OF A FUNDAMENTAL TERM OR CONDITION OF THIS AGREEMENT. THIS TERM MAY BE VOID, INAPPLICABLE OR UNENFORCEABLE IN WHOLE OR IN PART IN THE STATE OF NEW JERSEY.

11.2 OUR ENTIRE LIABILITY AND YOUR EXCLUSIVE REMEDY UNDER THIS AGREEMENT WILL BE LIMITED TO ONE DOLLAR (US $1.00).

12. Indemnity

YOU WILL INDEMNIFY AND HOLD US, OUR DIRECTORS, OFFICERS, EMPLOYEES, AFFILIATES, AGENTS, CONTRACTORS AND LICENSORS HARMLESS WITH RESPECT TO ANY SUITS OR CLAIMS ARISING OUT OF: (I) YOUR BREACH OF THIS AGREEMENT, INCLUDING BUT NOT LIMITED TO, ANY INFRINGEMENT BY YOU OF THE COPYRIGHTS OR INTELLECTUAL PROPERTY RIGHTS OF ANY THIRD PARTY; OR (II) YOUR USE OR MISUSE OF THE SITE.

13. General

13.1 You will be responsible for providing the dial-up, DSL cable modem or other form of internet access, and any other hardware or software necessary to access and use this Site.

13.2 This Site may present links to third-party websites not owned or operated by us. We are not responsible for the availability of these third-party sites or their contents. You agree that we are not responsible or liable, directly or indirectly, for any damage or loss caused by or in connection with your use of or reliance on any content of any such third-party site. These links are provided for your convenience only. No endorsement of any third party products, services or information is expressed or implied by any information, material, or content of any third party contained in, referred to, included on, or linked from or to this Site. Your use of such third party websites is subject to the terms and conditions of use and the privacy policies of such website.

13.3 This Site is owned by us and is protected by any applicable copyright laws and international treaty provisions. You will not sublicense, assign, or transfer the license granted to you under this Agreement. Any attempt to sublicense, assign, or transfer any of the rights, duties, or obligations in violation of the provisions of this Agreement is void.

13.4 If you know of, or suspect, copyright infringement, please go to the “Can we help you” section in the top right corner of the “louisvuitton.com” website, complete the contact form and send.

13.5 This Agreement will be governed by the laws of the State of New York. The exclusive jurisdiction for any claim, action or dispute with us or relating in any way to your use of this Site will be in the state and federal courts of the State of New York, and the venue for the adjudication or disposition of any such claim, action or dispute will be in the City of New York, New York. All parties to this Agreement waive their respective rights to a trial by jury.

13.6 We may send notices to you with respect to your use of this Site by sending an email message to the email address listed in your Account Information, by sending a letter via mail to the contact address listed in your Account Information, or by posting a note on this Site when you access your account. You agree that we may provide notice to you through such means. Unless otherwise stated in the notices, the notices will become effective immediately.

13.7 No failure by us or you to exercise any rights, powers or remedies hereunder or its delay to do so will constitute a waiver of these rights, powers or remedies, and all waivers by us will be in writing. The single or partial exercise of a right, power or remedy will not prevent its subsequent exercise or the exercise of any other right, power or remedy.

13.8 The section headings are for convenience only and will not be used to interpret this Agreement.

13.9 Any provision of this Agreement which by its nature is intended to survive the termination of this Agreement will survive such termination.

13.10 General Contact Information. For questions regarding our products or this Site please go to the “Can we help you” section in the top right corner of the “louisvuitton.com” website and complete the contact form and send.

YOU ACKNOWLEDGE THAT YOU HAVE READ THIS AGREEMENT, UNDERSTAND IT AND WILL BE BOUND BY ITS TERMS AND CONDITIONS. YOU FURTHER ACKNOWLEDGE THAT THIS AGREEMENT REPRESENTS THE COMPLETE AND EXCLUSIVE STATEMENT OF THE AGREEMENT BETWEEN YOU AND US AND THAT IT SUPERSEDES ANY PROPOSAL OR PRIOR AGREEMENT, ORAL OR WRITTEN, AND ANY OTHER COMMUNICATION BETWEEN US RELATING TO THE SUBJECT MATTER OF THIS AGREEMENT.

TERMS OF PURCHASE

Online Sales

Last updated: December 9, 2022

In addition to the Terms of Use https://us.louisvuitton.com/eng-us/legal-notice which governs your use of this website (the “Site”), these Terms of Purchase govern any order or purchase you (the individual completing this order, “you”) make on the Site operated by Louis Vuitton North America, Inc. (“Louis Vuitton” or “Louis Vuitton North America” or “we”). By proceeding to place an order and accepting these Terms of Purchase, you agree to be bound by these Terms of Purchase whether or not you have read them. If you do not agree to these Terms of Purchase, proceed to cancel your order now. Please print a copy of these Terms of Purchase for your records.

1. Ordering Process

All advertisements on the Site are invitations to purchase and not offers to sell. Louis Vuitton reserves the right, at its sole discretion, to accept or reject the order once the order form has been completed and submitted.

Receipt of your order will be confirmed via an automatic e-mail to the e-mail address associated with your account. Such e-mail is a confirmation that your order has been received by Louis Vuitton but does not constitute acceptance of your order. Louis Vuitton reserves the right at any time after receipt of your order to accept or decline your order for any reason and Louis Vuitton will contact you at the e-mail address provided in the order form of its decision to accept or reject your order. In the event that Louis Vuitton rejects the order, Louis Vuitton will have no obligation to fulfill your order and you will have no obligation to pay Louis Vuitton for the order.

2. Availability

The purchase of products on the Site is subject to availability. In the event that Louis Vuitton advises you that such products are no longer available, Louis Vuitton will have no obligation to fulfill your order and you will have no obligation to pay Louis Vuitton for the order. This Site only ships products to addresses in the U.S.

3. Price

You agree to pay Louis Vuitton the amount set out as the “TOTAL” in your order summary as part of the “Payment” step (the “Fee”). The Fee is quoted in U.S. dollars and includes shipping and handling and all applicable taxes.

4. Methods of Payment

When placing an order, your billing address must correspond to the address of your credit card, otherwise we will not be able to process your order. Gift cards and gift certificates will not be applicable on the Site. On the Site (including its mobile version), you may pay for your purchase using a valid VISA, MasterCard, American Express, PayPal or Apple Pay, and you authorize Louis Vuitton to charge the applicable card for the Fee and you represent and warrant that you are the cardholder of the applicable card. If your card is rejected by the card issuer, your order will not be shipped and Louis Vuitton will have no obligation to fulfill your order.

5. Shipment

Your order will be shipped to the U.S. delivery address specified by you during the order process. Louis Vuitton is not responsible for any loss of the products following shipment from Louis Vuitton’s or its agents’ or mandataries’ facilities to your delivery address.

6. Returns and Exchanges

All merchandise (except personalized items, high watches and high jewelry) may be exchanged or returned for a full refund to a freestanding store or to our online store within thirty (30) days of the original purchase date when accompanied by the original sales receipt, except for personalized or made-to-order items including, but not limited to, My LV Heritage, My LV World Tour, hot stamped products, personalized sneakers, engraved products, Made-to-Order items, and high watches and high jewelry.

PayPal purchases may only be exchanged or returned for a full refund at our online store, within thirty (30) days of the original purchase date, and when accompanied by the original sales receipt.

A refund may only be made in the same currency and country / region as the original purchase. All merchandise must be in perfect saleable condition. For fragrance returns, the wrapping and/ or packaging with stickers and adhesive labels must remain sealed, unopened, and not tampered with for an exchange or refund to be accepted. Any fragrance purchases with customized engraved bottles are not eligible for exchange or refund. For watches or jewelry returns, the complete product must be returned, including the packaging, instructions leaflet (with the warranty certificate on the final page), product certificates (such as COSC and GIA, where applicable) and the invoice.

Merchandise in perfect saleable condition will be accepted for exchange in any freestanding Louis Vuitton store around the world, excluding Brazil, China, Colombia, the Dominican Republic, India, Jordan, Kazakhstan, Korea, Lebanon, Mexico, Russia, Thailand, Taiwan, Turkey, Ukraine and Vietnam.

Exports: Clients planning to export items are solely responsible for complying with all applicable laws in connection with such exports.

7. Passwords

You are responsible for the security of your account and password. Louis Vuitton will not be liable for any damages and expenses arising out of or relating to any unauthorized use of such password.

8. Privacy

Louis Vuitton’s personal information practices on the Site are governed by Louis Vuitton’s Privacy Policy which can be found at https://us.louisvuitton.com/eng-us/legal-notice. Please review the Privacy Policy and print a copy for your records.

9. Changes to Terms of Purchase

Louis Vuitton may at any time modify these Terms of Purchase and will post a copy of the amended Agreement at https://us.louisvuitton.com/eng-us/legal-notice.

10. Limitation of Liability

TO THE FULL EXTENT PERMITTED BY APPLICABLE LAWS, IN NO EVENT WILL LOUIS VUITTON BE LIABLE FOR ANY INDIRECT, GENERAL, SPECIAL, INCIDENTAL, CONSEQUENTIAL, PUNITIVE OR AGGRAVATED DAMAGES OR ANY OTHER DAMAGES OF ANY KIND, ARISING OUT OF OR IN CONNECTION WITH ANY PRODUCTS PURCHASED ON THIS SITE OR THEIR USE OR MISUSE, WHETHER OR NOT ARISING FROM BREACH OF CONTRACT, TORT (INCLUDING NEGLIGENCE), CIVIL LIABILITY OR OTHERWISE, EVEN IF IT HAS BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES. THIS EXCLUSION OF LIABILITY WILL APPLY NOTWITHSTANDING THE BREACH OF A FUNDAMENTAL TERM OR CONDITION OF THIS AGREEMENT OR ANY FUNDAMENTAL BREACH OF THIS AGREEMENT. THIS TERM MAY BE VOID, INAPPLICABLE OR UNENFORCEABLE IN WHOLE OR IN PART IN THE STATE OF NEW JERSEY.

LOUIS VUITTON’S TOTAL LIABILITY TO YOU FOR ALL LOSSES, DAMAGES, INJURY AND CAUSES OF ACTION ARISING OUT OF OR IN CONNECTION WITH ANY PRODUCTS PURCHASED ON THIS SITE AND ANY USE MADE THEREOF WILL BE LIMITED TO ALL FEES PAID BY YOU TO LOUIS VUITTON HEREUNDER FOR THE PURCHASE OF SUCH PRODUCTS

TO THE FULL EXTENT PERMITED BY APPLICABLE LAW, WITHOUT LIMITING ANY OF THE FOREGOING AND EXCEPT AS OTHERWISE PROVIDED IN WRITING, ANY PRODUCTS SOLD TO YOU ARE ON AN “AS IS” BASIS, WITHOUT CONDITIONS OR WARRANTIES OF ANY KIND, EITHER EXPRESS OR IMPLIED, WHETHER ARISING FROM STATUTE, COURSE OF DEALING, USAGE OF TRADE OR OTHERWISE; HOWEVER, BECAUSE SOME JURISDICTIONS DO NOT ALLOW SUCH LIMITATIONS, OR LIMITATION OF LIABILITY FOR CONSEQUENTIAL OR INCIDENTAL DAMAGES, THE ABOVE LIMITATIONS MAY NOT APPLY TO YOU. PLEASE CHECK YOUR LOCAL LAWS.

11. Applicable Law

This Agreement will be governed by the laws of the State of New York. The exclusive jurisdiction for any claim, action or dispute with Louis Vuitton or relating in any way to your use of the Site or a purchase made on the Site will be in the state and federal courts of the State of New York and the venue for the adjudication or disposition of any such claim, action, or dispute will be in the City of New York, New York. All parties to this Agreement waive their respective rights to a trial by jury.

12. General

Except for the Terms of Use which govern your use of the Site, these Terms of Purchase along with your purchase order/invoice are the entire agreement between you and Louis Vuitton with respect to any purchase made by you on the Site and supersede all previous agreements, understandings and representations relating thereto. No failure by Louis Vuitton to exercise any rights, powers or remedies hereunder or its delay to do so will constitute a waiver of these rights, powers or remedies, and all waivers will be in writing. The single or partial exercise of a right, power or remedy will not prevent its subsequent exercise or the exercise of any other right, power or remedy. If any provision of this Agreement or part thereof is or becomes illegal, invalid or unenforceable in any jurisdiction, the illegality, invalidity or unenforceability of that provision will not affect the legality, validity or enforceability of the remainder of the provision or the remaining provisions of this Agreement, as the case may be, or the legality, validity or enforceability of that provision or part thereof in any other jurisdiction. Louis Vuitton will not be liable for any delay or failure to perform any of its obligations under these Terms of Purchase if such delay or failure is due to causes beyond its control. You may not assign these Terms of Purchase to any third party without the prior written consent of Louis Vuitton. These Terms of Purchase will be binding upon and will ensure to the benefit of (i) you and your heir, executor, administrator and other legal representatives; and (ii) Louis Vuitton and it successors and assigns. In the event of an inconsistency between the Terms of Use and these Terms of Purchase, the wording in these Terms of Purchase will prevail.

You may contact Louis Vuitton at: contact_us@louisvuitton.com and at 866.VUITTON.

13. Product Purchase Limitations

To ensure better service and better availability of our products, Louis Vuitton limits the quantity of products that can be purchased as follows : no more than 3 leather goods (including small leather goods) per transaction, with no more than 2 identical products per such transaction. Also customers cannot, within 4 consecutive weeks, (i) buy more than 6 leather goods products (including small leather goods products), or (ii) buy in more than 3 different LV stores in the worldwide network, or (iii) conduct more than 8 transactions of all kind of products.

In any case the total number of purchased leather goods (including small leather goods products) will not exceed 12 products within 12 consecutive months.

To ensure the observance of those restrictions, Louis Vuitton Americas processes your purchase history. In case of non-observance, our client advisors may refuse further transactions with you, for a period of 2 years from your last purchase. For more information please read our privacy policy in store or on www.louisvuitton.com, or you may contact us at: https://us.louisvuitton.com/eng-us/start-the-journey for additional information.

Telephone Sales

These Terms of Purchase govern any order or purchase you (the individual completing this order, “you”) make with Louis Vuitton North America, Inc. (“Louis Vuitton” or “Louis Vuitton North America” or “we”) via telephone. Please print a copy of these Terms of Purchase for your records.

1. Ordering Process

Receipt of your order will be confirmed via an automatic e-mail to the e-mail address associated with your order. Such e-mail is a confirmation that your order has been received by Louis Vuitton but does not constitute acceptance of your order. Louis Vuitton reserves the right at any time after receipt of your order to accept or decline your order for any reason and will contact you at the e-mail address provided in the order form of its decision to accept or reject your order. In the event that Louis Vuitton rejects the order, Louis Vuitton will have no obligation to fulfill your order and you will have no obligation to pay Louis Vuitton for the order.

2. Availability

The purchase of products is subject to availability. In the event that Louis Vuitton advises you that such products are no longer available, Louis Vuitton will have no obligation to fulfill your order and you will have no obligation to pay Louis Vuitton for the order. Louis Vuitton North America only ships products to addresses in the U.S.

3. Price

You agree to pay Louis Vuitton the total amount communicated to you over the telephone which will be set out in your invoice (the “Fee”). The Fee is quoted in U.S. dollars and includes shipping and handling and all applicable taxes.

4. Methods of Payment

When placing an order, your billing address must correspond to the address of your credit card, otherwise we will not be able to process your order. Gift cards and gift certificates will not be applicable to telephone sales. You may pay for your purchase using a valid VISA, MasterCard, American Express, PayPal or Apple Pay, and you authorize Louis Vuitton to charge the applicable card for the Fee and you represent and warrant that you are the cardholder of the applicable card. If your card is rejected by the card issuer, your order will not be shipped and Louis Vuitton will have no obligation to fulfill your order.

5. Shipment

6. Returns and Exchanges

PayPal purchases may only be exchanged or returned for a full refund at our online store, within thirty (30) days of the original purchase date, and when accompanied by the original sales receipt.

Exports: Clients planning to export items are solely responsible for complying with all applicable laws in connection with such exports.

7. Privacy

Louis Vuitton’s personal information practices are governed by Louis Vuitton’s Privacy Policy which can be found at https://us.louisvuitton.com/eng-us/legal-notice. Please review the Privacy Policy and print a copy for your records.

8. Changes to Terms of Purchase

Louis Vuitton may at any time modify these Terms of Purchase by providing you notice, via e-mail or mail, to the e-mail or billing address associated with your account, all in accordance with applicable laws.

9. Limitation of Liability

TO THE FULL EXTENT PERMITTED BY APPLICABLE LAWS, IN NO EVENT WILL LOUIS VUITTON BE LIABLE FOR ANY INDIRECT, SPECIAL, INCIDENTAL, CONSEQUENTIAL, PUNITIVE OR AGGRAVATED DAMAGES OR ANY OTHER DAMAGES OF ANY KIND, ARISING OUT OF OR IN CONNECTION WITH ANY PRODUCTS PURCHASED FROM LOUIS VUITTON OR THEIR USE OR MISUSE, WHETHER OR NOT ARISING FROM BREACH OF CONTRACT, TORT (INCLUDING NEGLIGENCE), CIVIL LIABILITY OR OTHERWISE, EVEN IF IT HAS BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES. THIS EXCLUSION OF LIABILITY WILL APPLY NOTWITHSTANDING THE BREACH OF A FUNDAMENTAL TERM OR CONDITION OF THIS AGREEMENT OR ANY FUNDAMENTAL BREACH OF THIS AGREEMENT. THIS TERM MAY BE VOID, INAPPLICABLE OR UNENFORCEABLE IN WHOLE OR IN PART IN THE STATE OF NEW JERSEY.

LOUIS VUITTON’S TOTAL LIABILITY TO YOU FOR ALL LOSSES, DAMAGES, INJURY AND CAUSES OF ACTION ARISING OUT OF OR IN CONNECTION WITH ANY PRODUCTS PURCHASED FROM LOUIS VUITTON AND ANY USE MADE THEREOF WILL BE LIMITED TO ALL FEES PAID BY YOU TO LOUIS VUITTON HEREUNDER FOR THE PURCHASE OF SUCH PRODUCTS.

10. Applicable Law

11. General

These Terms of Purchase along with your purchase order/invoice are the entire agreement between you and Louis Vuitton with respect to any telephone purchase made by you and supersede all previous agreements, understandings and representations relating thereto. No failure by Louis Vuitton to exercise any rights, powers or remedies hereunder or its delay to do so will constitute a waiver of these rights, powers or remedies, and all waivers will be in writing. The single or partial exercise of a right, power or remedy will not prevent its subsequent exercise or the exercise of any other right, power or remedy. If any provision of this Agreement or part thereof is or becomes illegal, invalid or unenforceable in any jurisdiction, the illegality, invalidity or unenforceability of that provision will not affect the legality, validity or enforceability of the remainder of the provision or the remaining provisions of this Agreement, as the case may be, or the legality, validity or enforceability of that provision or part thereof in any other jurisdiction. Louis Vuitton will not be liable for any delay or failure to perform any of its obligations under these Terms of Purchase if such delay or failure is due to causes beyond its control. You may not assign these Terms of Purchase to any third party without the prior written consent of Louis Vuitton. These Terms of Purchase will be binding upon and will enure to the benefit of (i) you and your heir, executor, administrator and other legal representatives; and (ii) Louis Vuitton and it successors and assigns.

You may contact Louis Vuitton at: contact_us@louisvuitton.com and at 866.VUITTON

TERMS AND CONDITIONS LOUIS VUITTON VIA TREASURE TRUNK DROP

Last updated: June 12^th, 2023

These terms and conditions govern the VIA Treasure Trunk drop and sale by Louis Vuitton North America, Inc. (“us”, “we”, or “Louis Vuitton”) and constitute a legally binding agreement between any individual participating in the VIA Treasure Trunk drop and purchasing the VIA Treasure Trunk (“you”) and us.

IMPORTANT NOTICE REGARDING ARBITRATION: WHEN YOU AGREE TO THESE TERMS YOU ARE AGREEING (WITH LIMITED EXCEPTION) TO RESOLVE ANY DISPUTE BETWEEN YOU AND US THROUGH BINDING, INDIVIDUAL ARBITRATION RATHER THAN IN COURT. PLEASE REVIEW CAREFULLY SECTION XII “DISPUTE RESOLUTION” BELOW FOR DETAILS REGARDING ARBITRATION. HOWEVER, IF YOU ARE A RESIDENT OF A JURISDICTION WHERE APPLICABLE LAW PROHIBITS ARBITRATION OF DISPUTES, THE AGREEMENT TO ARBITRATE IN SECTION XII WILL NOT APPLY TO YOU BUT THE PROVISIONS OF SECTION XII (GOVERNING LAW AND JURISDICTION) WILL STILL APPLY.

By participating in the VIA Treasure Trunk drop, through your registration on our website https://us.louisvuitton.com/eng-us/homepage (the “LOUIS VUITTON Website”), and potentially purchasing a VIA Treasure Trunk, you accept and agree to be bound by these terms and conditions and by the other documents referred to herein, including NFT smart contracts and metadata, third parties’ terms and conditions of service and the LOUIS VUITTON Website’s terms of use and Privacy Policy (collectively the “Terms”).

Please read these Terms carefully and make sure that you fully understand them before participating in the VIA Treasure Trunk drop and where applicable purchasing the VIA Treasure Trunk. We may amend these Terms from time to time without notice and at our sole discretion. You shall be responsible for reviewing and inspecting these Terms on a regular basis. We also may, from time to time, make announcements regarding the VIA Treasure Trunk and/or include additional terms and conditions on our LOUIS VUITTON Website. Those additional NFT terms may also be included in the smart contracts or metadata of the VIA Treasure Trunk.

It is your responsibility to review the Terms and the VIA Treasure Trunk smart contracts and metadata regularly. If for any reason you do not agree with these Terms, please do not participate in the VIA Treasure Trunk drop or make any purchase of the VIA Treasure Trunk.

I. Description of the VIA Treasure Trunk Drop and Properties of the VIA Treasure Trunk

The VIA Treasure Trunk Drop and Sale

Pursuant to this VIA Treasure Trunk drop, non-transferable, non-fungible tokens (also known as Soulbound Tokens) will be offered for sale amongst all participating LOUIS VUITTON local entities, subject to the conditions set out under these Terms (the “VIA Treasure Trunk Drop” or the “Drop”).

All of these non-fungible tokens are associated with the same digital representation of a LOUIS VUITTON Trunk (the “Digital Representation”) and minted on the Ethereum blockchain. The non-fungible tokens and the aforementioned Digital Representation are together defined as the “VIA Treasure Trunk” or “VIA Treasure Trunks”.

The VIA Treasure Trunk is associated with the Digital Representation, and to its associated smart contracts and metadata (“Referenced Content”).

The description and images of the Digital Representation displayed on the LOUIS VUITTON Website or in any of our public communications (including but not limited to communications by LOUIS VUITTON, its directors, employees, affiliates, agents or retailers) are provided for illustrative purposes only and we cannot guarantee that they accurately reflect the Digital Representation or any Digital Representation relating to the contents of the VIA Treasure Trunk or VIA Treasure Trunk offerings, as defined below.

The LOUIS VUITTON Website does not store, send or receive the VIA Treasure Trunk. The VIA Treasure Trunk only exists by virtue of an ownership record maintained on the Ethereum blockchain, and it is stored only on the Ethereum blockchain. All smart contracts are executed on the decentralized ledger within the Ethereum blockchain.

The Digital Representation is stored through a public decentralized network InterPlanetary File System (“IPFS”) that is not under the control of LOUIS VUITTON.

Price and Properties

The VIA Treasure Trunks will be offered for sale at a price of 39,000 USD each excluding taxes.

The VIA Treasure Trunk is for personal, private and recreational use only and may not be used for any other purposes, including but not limited to any business or commercial purposes as further detailed in the Terms. Ownership of the VIA Treasure Trunk will grant you the right to purchase exclusive (i.e., not available to those who do not own a VIA Treasure Trunk) offerings, including products, whether digital (including other non-fungible tokens) or phygital (meaning non-fungible tokens with the possibility to claim an associated physical twin), or access to privileged experiences (whether physical or digital events) (collectively, the “VIA Treasure Trunk Offerings”). All VIA Treasure Trunk Offerings will be subject to additional terms and conditions, restrictions, limitations, availability, capacity, etc. LOUIS VUITTON may offer VIA Treasure Trunk Offerings in quantities and frequency as it may determine, in its sole discretion, with no guarantee of quantity or frequency, regardless of any advertisement or marketing on its Website or elsewhere. LOUIS VUITTON reserves the rights to modify the components of the VIA Treasure Trunk Offerings, change the terms, and/or substitute items or services of equivalent value in its absolute discretion.

The VIA Treasure Trunk is a Soulbound token and may thus not be transferred by its owner to anyone else through any marketplace or otherwise.

II. Eligibility Conditions

A. How to participate in the VIA Treasure Trunk Drop?

To be eligible to participate in the VIA Treasure Trunk Drop, you will have to complete the registration form publicly available on our LOUIS VUITTON Website, requiring you to provide basic information including personal information (e.g., country, email and public crypto wallet address) that will be processed according to section IX (Data Protection).

You should also meet the Eligibility Criteria established by LOUIS VUITTON and defined below, and all additional conditions set forth in this section. On the basis of such Eligibility Criteria and meeting all additional conditions, a third party vendor acting on behalf of LOUIS VUITTON will create a list (the “Allow List”) of individuals who will be invited to participate in the VIA Treasure Trunk Drop and offered the possibility to order, on the LOUIS VUITTON Website, a VIA Treasure Trunk available for sale, on a first come first served basis, while supplies last.

Being on the Allow List does not create an obligation for us to sell you a VIA Treasure Trunk since the number of available VIA Treasure Trunks is limited. We will only offer the VIA Treasure Trunk to purchase while supplies last. In addition, being on the Allow List does not create any obligation for you to order a VIA Treasure Trunk.

Individuals identified in our customer database as existing high-end LOUIS VUITTON clients, or individuals publicly recognized as notorious influencers in the web3 environment may also be eligible to participate in the VIA Treasure Trunk Drop and will be directly included in the Allow List or otherwise offered the possibility to purchase one of the VIA Treasure Trunks for sale.

B. Eligibility Criteria

To be eligible to participate in the VIA Treasure Trunk Drop and be registered on the Allow List, the eligibility criteria below (collectively “Eligibility Criteria”) are based on the content of the crypto wallet you identified in the registration form (such content being publicly available information) and are:

crypto wallets that contain NFT from other LVMH brands collections; or

crypto wallets that contain NFT from other luxury brands or fashion brands, or

crypto wallets that contain NFT from so-called blue-chip collections (i.e., collections having demonstrated high and stable value in the NFT market, known as leaders in their categories, with widespread recognition and popularity among collectors); or

crypto wallets with portfolio value (i.e., assessed by computing value of overall number of NFT detained as well as cryptocurrency value available) over 1M$; or

crypto wallets with NFT portfolio value over 200K$.

C. Additional Eligibility Conditions

On the registration form, you will have to provide your public crypto wallet address from a crypto wallet that is compatible with the Ethereum blockchain, i.e., an Ethereum Virtual Machine (“EVM”) crypto wallet, in order to support the VIA Treasure Trunk. You will also have to confirm that you are the owner of the crypto wallet (through an authentication mechanism).

By submitting your registration on the LOUIS VUITTON Website, you authorize the use of the personal information you provided, for KYC process and more specifically to carry out necessary anti-fraud investigations. For purposes related to KYC and in particular identity verification, the data processed in relation to KYC may be transferred to authorized third parties to process such information. Following such verification, LOUIS VUITTON may request additional information or documents to complete its KYC verification process. All processing of personal information for this purpose shall be conducted in accordance with section IX (Data Protection).

By submitting the registration form on the LOUIS VUITTON Website and by participating to the VIA Treasure Trunk Drop, you represent and warrant that (i) the information you submit is correct and accurate, (ii) you fulfill the eligibility conditions, (iii) you are over twenty one (21) years old, (iv) you own the crypto wallet public address specified in the registration form, and (v) you have a delivery address in the United States, considering that a physical item will subsequently be delivered to VIA Treasure Trunk owners; that the purchase of or transfer of the VIA Treasure Trunk is not illegal under state law, federal law, or other laws applicable to you.

Notwithstanding the foregoing, we reserve the right to request additional information, decline, suspend, cancel or reject your participation in the VIA Treasure Trunk Drop and sale (including the processing of any order and/or sale and/or delivery of the VIA Treasure Trunk) in cases where (i) there are reasons to believe that your participation in the VIA Treasure Trunk Drop and sale is fraudulent or breaches any provision(s) of these Terms or of the terms applicable to the Drop (including documents referred to in these Terms including third parties’ terms of use), (ii) you refuse to provide the information required pursuant to the eligibility criteria stated in this section, (iii) your participation breaches any applicable laws, regulations or international restrictions in relation to trade, sanctions or embargoes or any other binding rules or orders issued by any governmental or regulatory authority having jurisdiction in connection with your participation in the VIA Treasure Trunk Drop and sale, or (iv) a case of force majeure event arises, as defined in section VI (Disclaimer of Warranties and Liabilities) .

III. Purchase of the VIA Treasure Trunk

If you are invited to participate in the VIA Treasure Trunk Drop as part of the Allow List, you will be notified thereof by e-mail. You will then need to create a client account on the LOUIS VUITTON Website, using the same email address as the one used on the registration form, and you will need to connect your crypto wallet to your client account. At this stage of the process, you may use a different crypto wallet from the one you initially indicated in your registration form. In any event, in order to retrieve your VIA Treasure Trunk you need EVM crypto wallets that are compatible with the Ethereum blockchain.

Subject to satisfying the eligibility conditions, and subject to VIA Treasure Trunk availability, you may place an order on your local LOUIS VUITTON Website. You will be able to pay for your order of the VIA Treasure Trunk in cryptocurrency or in fiat currency.

Subject to availability of the VIA Treasure Trunk, the VIA Treasure Trunk will only be minted after the payment is completed and order has been confirmed by LOUIS VUITTON. Only one VIA Treasure Trunk will be issued (minted and dropped) per order and per customer.

Any cryptocurrency payment that you make via the LOUIS VUITTON Website is conducted through the Ethereum blockchain. You will be redirected to the page of our cryptocurrency payment provider BitPay which will process your payment pursuant to its own applicable terms and conditions. Prior to making any payment in cryptocurrency, BitPay may be required to conduct its KYC verification process in accordance with the terms applicable thereto.

You represent and warrant that prior to making any payment in cryptocurrency, (i) you have completed the KYC process made available to you via BitPay, (ii) the wallet you used for payment is owned by you and is compatible with the Ethereum blockchain, (iii) the information you provided in connection with the KYC process is true and accurate at the date hereof, and (iv) you are not purchasing any VIA Treasure Trunk on behalf, or for the benefit, of any other person or entity.

You further acknowledge that all transactions made in cryptocurrency on the Ethereum blockchain require the payment of a “gas fee”. Gas fees finance the computer network running the Ethereum blockchain.

By placing an order for the VIA Treasure Trunk, gas fees resulting from the minting of your VIA Treasure Trunk will be borne by LOUIS VUITTON. Should you decide to pay the VIA Treasure Trunk in cryptocurrencies, you will be responsible for the payment of a “gas fee” that will come in addition to the price of the VIA Treasure Trunk and acknowledge that LOUIS VUITTON shall not be liable with respect to the payment of such gas fee.

For any payment in fiat currency, your banking information is directly sent to and processed by the payment service provider using its security protocols. We do not store your payment information on our LOUIS VUITTON Website and decline all liability in relation to the security of such information. We reserve the right to modify our payment service provider or cryptocurrency payment provider at any time, and such providers may change or update their terms and conditions.

By purchasing the VIA Treasure Trunk, you expressly acknowledge and agree that we do not offer and you do not benefit from any order or transaction withdrawal and cancellation rights in relation to your placing an order for the VIA Treasure Trunk or making a purchase of the VIA Treasure Trunk. All orders and sales are final. Accordingly, we will not issue refunds for any purchase of a VIA Treasure Trunk through the LOUIS VUITTON Website.

IV. Assumption of Risk

You acknowledge and agree that your participation in the VIA Treasure Trunk Drop and sale carries at least the following risks, for which we shall not be responsible.

Non-fungible tokens are highly subjective and have no inherent or intrinsic value. Hence, we do not warrant that your VIA Treasure Trunk will have or retain any value.

There are risks inherent to the use of internet-based assets such as the VIA Treasure Trunk. Those risks include but are not limited to: the inability to access or use your crypto wallet, the VIA Treasure Trunk, the Digital Representation or the LOUIS VUITTON Website for any technical reason not limited to the following: blockchain, smart contract, crypto wallet malfunctions, disruptions, errors, delays or any other technical issue you may encounter when using our services or any third parties’ services in relation to the VIA Treasure Trunk or the Drop, server failure or data loss, hardware, software or internet connection failure, malicious software introduction or tampering, unauthorized access to your information or crypto wallet.

You acknowledge that not all crypto wallets are compatible with the Ethereum blockchain and can support the storage of the VIA Treasure Trunk. By providing a crypto wallet that is not compatible with the Ethereum blockchain you may lose your VIA Treasure Trunk. You also understand that after the transfer of the VIA Treasure Trunk to your crypto wallet, LOUIS VUITTON will have no control or responsibility over the management of the VIA Treasure Trunk. If you provide a public address linked to a non-compatible crypto wallet, we may consider that the VIA Treasure Trunk has been transferred to you. We are not responsible for confirming whether the crypto wallet address provided is compatible.

You further acknowledge that (i) you are solely responsible for ensuring the security and confidentiality of the private key of your crypto wallet and associated passwords, and (ii) you are solely responsible for the storage and access to the VIA Treasure Trunk through your crypto wallet.

We make no warranty whatsoever about the availability of the VIA Treasure Trunk or that we will host the VIA Treasure Trunk at any specific location, and/or for any specific period of time.

You acknowledge and accept that we will not be held responsible for any of your loss of access to your VIA Treasure Trunk due to the loss of your private keys, associated password or any error on your part; or due to any hacking, security weakness, fraud, cyberattack or any other technology-related issue that is not due to our actions.

The regulatory regime of blockchain and non-fungible token technologies is still evolving, hence new regulations or policies may materially and adversely affect the development of the Ethereum blockchain, the LOUIS VUITTON Website or any of our non-fungible token-related services (including the VIA Treasure Trunk Drop and sale), and thereby the utility or value of your VIA Treasure Trunk. You acknowledge and accept that we are not responsible for the risk associated with the potential changes in the regulatory framework of blockchain and non-fungible token technologies, including cryptocurrencies and other tokens.

You agree and acknowledge that you are making an informed purchase, and you are solely responsible for assessing the risk related to the purchase of an NFT and its suitability for yourself.

V. Intellectual Property

Intellectual Property Rights

You acknowledge and agree that your participation in the VIA Treasure Trunk Drop and your potential acquisition of the VIA Treasure Trunk shall not be construed as granting or confirming, either expressed or implied, any rights or licenses in or under any trademark, copyright, design patent, know-how or any other form of intellectual property rights of LOUIS VUITTON and/or its licensors to you.

You further acknowledge and agree that as between LOUIS VUITTON and you, LOUIS VUITTON and/or its licensors own all rights, title and interest in relation to any intellectual property in and to, that will arise in, that relates to or was derived from (i) the VIA Treasure Trunk and any text, image, logo or other material it contains, and (ii) all Referenced Content. You further acknowledge and agree that any benefit to and goodwill associated with LOUIS VUITTON trademarks, including goodwill arising from your use of the trademarks, shall inure solely to the benefit of us and/or our licensors or affiliates.

Use and Limitation of Use of the VIA Treasure Trunk

Provided you comply with these Terms, you may use the VIA Treasure Trunk you have acquired (i) for personal, private and recreational purposes only, and (ii) to execute the smart contract associated with the VIA Treasure Trunk on the Ethereum blockchain.

You acknowledge and agree that LOUIS VUITTON and/or its licensors own all intellectual property rights in relation to the VIA Treasure Trunk and Referenced Content and that unless expressly permitted by these Terms, you are prohibited from (and shall not, directly or indirectly, permit any third party acting on your behalf to do or cause any of the following to be done): (i) transferring, selling, reproducing, copying, modifying (including but not limited to the design, colors, attributes), making available in any way the VIA Treasure Trunk, (ii) using the VIA Treasure Trunk in connection with content that promotes, depicts or references drug use, violence, hatred, sexually explicit activities, pornography, weapons or ammunition, hate speech, discrimination, or that otherwise infringes upon the rights of others or promotes illegal activities, (iii) using the VIA Treasure Trunk or anything confusingly similar to the VIA Treasure Trunk as a trademark or attempting to acquire intellectual property rights on it or any of our trademarks or any mark that is confusingly similar to the VIA Treasure Trunk or our trademarks, (iv) embedding/incorporating the VIA Treasure Trunk into any other work, creation, whatever the format, the media, the medium or the purpose, (v) using the VIA Treasure Trunk or our trademarks to advertise or commercialize your or a third party’s products or services that includes, contains or consists of the VIA Treasure Trunk, (vi) using the VIA Treasure Trunk or our trademarks in any form of publicly available media for commercial purposes, (vii) removing, deleting or obscuring any copyright, trademark or other intellectual property notice on the VIA Treasure Trunk or attempting to do so, (viii) using the VIA Treasure Trunk or intellectual property for your or a third party’s commercial benefit, (ix) using the VIA Treasure Trunk in such a way that would suggest our endorsement, affiliation or sponsorship of any business, lobbying effort or political campaign, products or service and, (x) using the VIA Treasure Trunk in any other manner that could be detrimental to LOUIS VUITTON or that infringes, misappropriates or violates any of LOUIS VUITTON’s and/or its licensors’ intellectual property or other rights; (xi) disparaging LOUIS VUITTON or its licensors, to be determined solely in LOUIS VUITTON’s discretion; (xii) using the VIA Treasure Trunk or taking any action that would place LOUIS VUITTON in breach of any laws relating to sanctions or embargoes, including as they may apply to any particular countries in the world.

Ownership of the VIA Treasure Trunk and the license granted herein are not separable in any way. You may not engage in any transaction or activity that purports to decouple or separate the license granted herein from the VIA Treasure Trunk.

Any license purportedly granted hereunder to the owner of an NFT recorded on a blockchain not designated by us is void ab initio.

You acknowledge and agree that if LOUIS VUITTON, in its sole discretion, determines that you have acquired the VIA Treasure Trunk in violation of applicable laws or violated or breached these Terms, including but limited to, the provisions of this section, LOUIS VUITTON reserves the right to (i) in its sole discretion, either declare the purchase or acquisition void and you shall not be entitled to exercise any of the rights hereunder, or immediately burn your VIA Treasure Trunk and accordingly immediately terminate your access and use of the VIA Treasure Trunk and its contents according to section X (Termination), and (ii) initiate any action available to it to obtain remedy in law or equity.

VI. Disclaimer of Warranties and Liability

Disclaimer of Warranty

TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE MANDATORY LAWS, THE VIA TREASURE TRUNK DROP AND THE VIA TREASURE TRUNK AND REFERENCED CONTENT ARE PROPOSED “AS IS” AND “AS AVAILABLE” AND EXCLUDES ANY WARRANTIES OF ANY KIND, INCLUDING, WITHOUT LIMITATION, ANY WARRANTY CONCERNING THE AVAILABILITY, CORRECTNESS, ACCURACY, RELIABILITY, USEFULNESS, OR CONTENT OF INFORMATION, AND ANY WARRANTIES OF TITLE, NON-INFRINGEMENT, MERCHANTABILITY OR FITNESS FOR A PARTICULAR PURPOSE, AND WE HEREBY DISCLAIM ANY AND ALL SUCH WARRANTIES, EXPRESS AND IMPLIED, ORAL OR WRITTEN OR ELECTRONIC.

Limitation of Liability

To the maximum extent permitted by applicable law, we will not be liable to you and/or any user or any third party for any direct, indirect, special, consequential, or punitive damages allegedly sustained or arising out these Terms, including loss or damage, (i) whether in contract, tort, negligence, breach of statutory duty, or otherwise and howsoever arising, even if foreseeable, regardless of the type of claim the nature of the cause of action, and even if advised of the possibility of such damages or (ii) arising under or in connection with:

· (i) your participation (or inability to participate) in the Drop; or (ii) your purchase (or inability to purchase for any reason, including but not limited to lack of availability) or use of the VIA Treasure Trunk;

· any kind of failure, abnormal behaviour of software (e.g., smart contract, crypto wallet), blockchain or any other features of the VIA Treasure Trunk, the correct operation of third party services, and casualties due to late report by developers or representatives (or no report at all) of any issues with the Ethereum blockchain supporting the VIA Treasure Trunk Drop and the VIA Treasure Trunk, including forks, technical node issues or any other issues having fund losses as a result;

· any loss and to any losses, damages or claims arising from (i) server failure or data loss, (ii) user errors such as forgotten passwords, incorrectly constructed transactions or mistyped crypto wallet public addresses, (iii) any unauthorized third party activities, including without limitation the use of viruses, phishing, or other means of attack against the Ethereum blockchain, (iv) unauthorized access to the contents, or (v) corrupted or inaccessible crypto wallet files;

· the nature, security, contents, correctness, quality, operation, performance, character, integrity, availability, condition, accuracy, metadata, persistence, uninterrupted access, behaviour or technical details of the VIA Treasure Trunk; NFT price volatility, liquidity or lack thereof, or changes to the tax and/or regulatory regime governing blockchain or blockchain-related assets or technology

· failures of electronic equipment, computer hardware or software; lost or unavailable network connections, or failed, incorrect, incomplete, inaccurate, garbled or delayed electronic communications or entry information; operation of, or compatibility with, any application or any particular system, device, blockchain, digital wallet, hardware, software, or marketplace;

· other problems or errors of any kind, whether viruses, worms, bugs, or devices or defects of similar nature ,or technical or mechanical malfunctions, untimely or interrupted communications, interrupted or unavailable cable or satellite systems, computer, network, mechanical, human, electronic, typographical, printing or otherwise including, without limitation, errors or problems, including those that may occur in connection with the administration of the Drop, in the processing of entries, in the selection or announcement of winner or in the awarding of the VIA Treasure Trunk;

· electronic communications that are undeliverable as a result of any form of active or passive filtering of any kind, or insufficient space in participant’s e-mail account to receive e-mail messages;

· if the VIA Treasure Trunk cannot be awarded due to delays or interruptions due to acts of God, natural disasters, terrorism, strikes, weather, or any other similar event beyond LOUIS VUITTON’s reasonable control; or

· any damages, injuries or losses of any kind arising out of or resulting from awarding, acceptance, possession, use, misuse, loss or misdirection of any VIA Treasure Trunk or arising out of or resulting from participating in the Drop, whether to you or to third parties.

LOUIS VUITTON does not warrant that the Referenced Content meets your expectations, is error-free, reliable, correctly programmed, compatible with other computer systems, up-to-date, compatible with your crypto wallet or that defects in the VIA Treasure Trunk or Referenced Content can or will be corrected.

IN NO EVENT SHALL OUR, RELEASED PARTIES’ LIABILITY TO YOU EXCEED $100 US DOLLARS IN THE AGGREGATE. SOME STATES DO NOT ALLOW THE EXCLUSION OF IMPLIED WARRANTIES OR THE LIMITATION OR EXCLUSION OF LIABILITY FOR INCIDENTAL OR CONSEQUENTIAL DAMAGES. THIS AGREEMENT IS NOT SUBJECT TO THE LAWS OF SUCH STATES, BUT TO THE EXTENT A CLAIM IS BROUGHT THEREIN, OUR LIABILITY AND WARRANTIES ARE LIMITED TO THE EXTENT PERMITTED BY LAW. IF YOU ARE A CALIFORNIA RESIDENT, YOU WAIVE CALIFORNIA CIVIL CODE SECTION 1542, WHICH STATES, IN PART: "A GENERAL RELEASE DOES NOT EXTEND TO CLAIMS WHICH THE CREDITOR DOES NOT KNOW OR SUSPECT TO EXIST IN HIS OR HER FAVOR AT THE TIME OF EXECUTING THE RELEASE, WHICH IF KNOWN BY HIM OR HER MUST HAVE MATERIALLY AFFECTED HIS OR HER SETTLEMENT WITH THE DEBTOR."

Force Majeure

LOUIS VUITTON will not be responsible or liable for the failure to perform its obligations under these Terms or delay in such performance caused by an event that is out of our reasonable control, when and to the extent that such delay or failure is caused by any force majeure event defined, without limitation, as (i) acts of war or civil insurrection, invasion, hostilities, terrorist threats or acts, national emergencies (ii) acts of God, (iii) earthquake, flood, fire, epidemic, pandemic, tsunami, government regulations or orders (iv) industry-wide supplier failure, unavailability of materials; or (v) technology or telecommunications failures, cyberattacks, unauthorized third party activities.

During a force majeure event, LOUIS VUITTON will use all commercially reasonable efforts to promptly correct such delay or failure in the performance of its obligations.

If the delay or failure to perform remains unresolved for a period of thirty (30) consecutive days following the notice given by us, we may terminate these Terms upon fifteen (15) days’ prior written notice as per section X (Termination).

VII. Your Representations and Warranties

You represent and warrant that you are at least twenty one (21) years old, that your performance of your obligations will not breach any applicable laws or regulations and that you will meet all the eligibility criteria as set forth in section II (Eligibility Conditions).

You represent and warrant that you are (i) not located and are not a resident of any country that is subject to any Australia, Canada, the European Union, the United Kingdom and/or the United States, embargo on products such as the VIA Treasure Trunk; (ii) not a person under the control of, owned by, acting on behalf of or affiliated with a person or entity that (a) is engaged in the development or production of nuclear, biological or chemical weapons, missiles or unmanned aerial vehicles, (b) is on a sanctions list of the United Nations, the European Union, any Member State of the European Union or the United States, (c) is listed on the U.S. Department of State’s Terrorist Exclusion List, or (d) is listed on the U.S. Office of Foreign Assets Control’s Specially Designated Nationals List or Foreign Sanctions Evaders List; (iii) sufficiently informed and knowledgeable about the functionality, usage, storage, transmission mechanisms and other material characteristics of blockchain technology, NFT, digital wallets, and Soulbound NFT to understand these Terms and to make an informed decision to purchase the VIA Treasure Trunk (including as to the risks and implications of holding such VIA Treasure Trunk); (iv) solely responsible for determining the nature, potential value, suitability, and appropriateness of these risks.

VIII. Indemnity

By participating in the Drop, you agree to release and hold harmless LOUIS VUITTON and our subsidiaries, affiliates, divisions, partners, licensors, representatives, agents, successors, assigns, employees, officers and directors (the “Released Parties”), from any and all liability for loss, harm, damage, injury, cost or expense whatsoever, including without limitation, property damage, personal injury (including emotional distress), and/or death, which may occur, in whole or in part, directly or indirectly, in connection with preparation for, or participation in the Drop, or possession, acceptance and/or use or misuse of the VIA Treasure Trunk and for any claims or causes of action based on publicity rights, defamation or invasion of privacy and merchandise delivery.

IX. Data Protection

We process the personal information you provide us when submitting your registration form on the LOUIS VUITTON Website to allow you to participate in the VIA Treasure Trunk Drop, to provide you with the VIA Treasure Trunk and to manage our commercial relationship with you pursuant to these Terms. More information on our processing of your personal information is available in the dedicated privacy policy accessible on the LOUIS VUITTON Website (the “Privacy Policy”) at https://us.louisvuitton.com/eng-us/legal-notices#privacy-policy.

You may have certain rights regarding the processing of your personal information under the conditions set out in the Privacy Policy.

Please read this Privacy Policy carefully and make sure that you fully understand it before participating in the VIA Treasure Trunk Drop and purchasing the VIA Treasure Trunk.

If you have any concerns or questions regarding our processing of your personal information, please feel free to contact us via email at: personaldata.us@louisvuitton.com.

X. Termination

The rights granted to you under these Terms shall automatically terminate if, at any time:

you transfer or otherwise dispose of the VIA Treasure Trunk for any reason whatsoever;
you breach or fail to comply with any of these Terms or the LOUIS VUITTON Website’s terms of use or any of the third party services’ terms of service;
you use the LOUIS VUITTON Website, the Ethereum blockchain, or the VIA Treasure Trunk in any unauthorized or unlawful manner as specified in these Terms or in any fraudulent manner;
you engage in any unlawful business practice in relation to non-fungible tokens or any other blockchain-related technologies;
you fail to provide any information requested by LOUIS VUITTON where we have reason to believe that you are involved in money laundering or any other illegal activity;
you provide any false, outdated, incomplete or otherwise inaccurate registration information;
you publicly criticize in any way LOUIS VUITTON or any related parties;
any of the third parties providing services to you in the context of the VIA Treasure Trunk Drop and sale such as the Ethereum blockchain, ceases to provide its services, in so far as such services are necessary for the exercise of the licensed rights;
you initiate any legal action against LOUIS VUITTON for any reason whatsoever.

Termination may include, but is not limited to, in our sole discretion:

burning the VIA Treasure Trunk;
removing your access to your VIA Treasure Trunk;
terminating your use of the VIA Treasure Trunk and the license to use any associated intellectual property;
deleting all account information related to the VIA Treasure Trunk from our LOUIS VUITTON Website and/or the Ethereum blockchain; and/or
hindering any further use or access to our LOUIS VUITTON Website and/or the Ethereum blockchain by you.

Remedies

You acknowledge and agree that certain breaches by you of these Terms (including without limitation breaches involving or relating to our intellectual property) may cause LOUIS VUITTON or the Released Parties irreparable harm such that money damages alone will be inadequate, and therefore, that LOUIS VUITTON or the Released Parties will be entitled to seek injunctive or equitable relief (without obligation for posting bond or surety or establishing harm) in addition to all other remedies available at law or inequity, in any court of competent jurisdiction.

The following provisions shall survive termination of these Terms: any sections that by their nature will survive termination, and sections IV, VI, VII, VIII, IX, X, XI, XII, XIII.

XI. Miscellaneous

Conflict of Terms

In the event of any conflict of terms between these Terms and any terms associated with the contents of the VIA Treasure Trunk, the rights and obligations created by these Terms shall apply.

Assignment

We may assign or transfer our rights and obligations under these Terms to another organization. In that case, such assignment or transfer shall not affect the rights and obligations set forth under these Terms.

You may not assign or transfer any of your rights and obligations under these Terms, and any assignment or transfer made in violation of these Terms shall be deemed invalid.

Third Party Beneficiaries

These Terms are entered into by and between solely you and us, with the exception of the Released Parties who are expressly intended third-party beneficiaries of these Terms with full right to enforce these Terms and any of its rights hereunder against you. Any other person, with the exception of the Released Parties, shall have no rights to enforce any of the Terms’ provisions. The rights of the parties to terminate, rescind or agree to any variation, waiver or settlement under these Terms are not subject to the consent of any third party.

Severability

Each section of these Terms operates independently. If any section is deemed unlawful or unenforceable by any court or relevant authority, it shall not affect the validity and enforceability of the other provisions of the Terms.

With the exception of any of the provisions in the Section entitled "Prohibition of Class and Representative Actions and Non-Individualized Relief", if an arbitrator or court of competent jurisdiction decides that any part of these Terms to Arbitrate is invalid or unenforceable, the other parts of these Terms shall still apply and will be enforced to the maximum extent permissible.

No Waiver

In case we fail to enforce any of your obligations under these Terms, if we do not enforce our rights against you, or if we delay in doing so, it shall not be construed as a waiver of our rights against you nor does it discharge you from complying with those obligations. If we do waive a default on your part, any such waiver will only be executed in writing and specify the provisions to be waived. Any written waiver does not mean that your later defaults will automatically be waived.

Responsibility for Taxes

You accept to undertake all tax that may apply as a result of the receipt, minting or any other action related to the VIA Treasure Trunk Drop and sale, including any VAT, sales or compensating use tax or equivalent tax wherever such tax may arise. You agree and acknowledge that you are solely responsible for determining the taxes that may apply to your VIA Treasure Trunk -related transactions. We are not responsible for determining any such tax that may apply to any of your transactions. The applicable sales tax rate may depend on the country where you reside.

Entire Agreement

These Terms contain the complete and exclusive agreement and understanding between you and us concerning the subject matter of these Terms, and supersede all prior and contemporaneous proposals, agreements, understandings, negotiations, representations, warranties, conditions, and communications, oral or written, between you and us relating to the same subject matter.

Links to Other Sites

The LOUIS VUITTON Website may contain links to third parties’ websites in particular its cryptocurrency payment provider BitPay or any other payment services provider that are not under our control. These links are provided for convenience only, and you agree to access and use such websites at your own risk. LOUIS VUITTON is not responsible and makes no representations or warranties with respect to the content enclosed in linked third party websites, the accuracy of the material enclosed, or any technical problem or other problems associated with such third party website.

Headings

Headings in these Terms are for convenience of reference only, do not constitute a part of the Terms, and will not limit, characterize, or otherwise affect the meaning of any provision herein.

XII. Dispute Resolution, Governing Law and Jurisdiction

Dispute Resolution

PLEASE READ THIS SECTION CAREFULLY. IT AFFECTS YOUR RIGHTS AND WILL HAVE A SUBSTANTIAL IMPACT ON HOW CLAIMS YOU AND LOUIS VUITTON AND/OR ITS LICENSORS HAVE AGAINST EACH OTHER ARE RESOLVED.

THIS SECTION SHOULD BE BROADLY CONSTRUED TO COVER ANY CLAIM RELATING TO ANY ASPECT OF YOUR RELATIONSHIP WITH LOUIS VUITTON AND/OR ITS LICENSORS, INCLUDING, BUT NOT LIMITED TO, ANY DISPUTE OR DISAGREEMENT BETWEEN ANY OF THE PARTIES TO THESE TERMS, UNDER, ARISING OUT OF OR IN CONNECTION WITH THESE TERMS, INCLUDING THE EXISTENCE, VALIDITY, EFFECTIVENESS, INTERPRETATION, ENFORCEMENT AND/OR TERMINATION THEREOF.

Disputes. You and we agree that any dispute or disagreement between any of the parties to these Terms, under, arising out of or in connection with these Term, including the existence, validity, effectiveness, interpretation, enforcement and/or termination, and that relates in any way to or arises out of this or previous versions of these Terms, your use of or access to VIA Treasure Trunk, the actions of LOUIS VUITTON and/or its licensors or agents, or any products or services sold or purchased through the VIA Treasure Trunk (a “Dispute”), will be resolved exclusively through final and binding arbitration in accordance with the provisions set forth in this Section, rather than in court.

Arbitration is more informal than a lawsuit in court. Arbitration uses a neutral arbitrator instead of a judge or jury, and court review of an arbitration award is very limited. An arbitrator, however, can award the same damages and relief on an individual basis that a court can award to an individual. An arbitrator should apply the provisions of these Terms as a judge would. For the avoidance of doubt, all issues are for the arbitrator to decide, up to the limit allowed by New York and federal law.

Notice. You agree that the party wishing to commence proceedings must first send to the other, by certified mail, a notice of Dispute setting out the particulars of such Dispute ("Notice"). The Notice to us should be sent to the address set forth in the Notice section below. We will send any Notice to you to the physical address we have on file associated with your client account; it is your responsibility to keep your physical address up to date.

Negotiations. You agree that the parties shall attempt to settle amicably and in good faith the Dispute through negotiation and other constructive discussions. Before initiating any legal procedures, you agree to make your best efforts to settle any claims and disputes arising out of or in connection with the VIA Treasure Trunk and the VIA Treasure Trunk Drop and sale through negotiations with us. Furthermore, you agree to keep confidential any and all details of and communications with us about such claims and disputes, or any alleged violation of these Terms, or any other inquiries about our policies.

Arbitration. If a Dispute is not resolved amicably within thirty (30) days as set out above, you and we agree that the Dispute(s) shall be finally and definitely settled by arbitration, to be administered by the American Arbitration Association (“AAA”), under its rules and procedures, including the AAA’s Consumer Arbitration Rules (as applicable) (“AAA Rules”), as modified by these Terms. The AAA’s rules are available at www.adr.org or by calling the AAA at 1-800-778-7879.

A form for initiating arbitration proceedings is available on the AAA's site at www.adr.org. In addition to filing that form with the AAA (in accordance with the AAA Rules), the party initiating the arbitration must mail a copy of the completed form to the opposing party. You may send a copy to us at the address set forth in the Notice section above. In the event we initiate an arbitration against you, we will send a copy of the completed form to the physical address we have on file associated with your client account. Any settlement offer made by you or us shall not be disclosed to the arbitrator.

Arbitral Tribunal. The composition of the arbitral tribunal shall be decided in accordance with the AAA Rules. The use of the word “arbitrator” in these Terms shall not be construed to prohibit more than one arbitrator from presiding over an arbitration; rather, the AAA's Rules will govern the number of arbitrators that may preside over an arbitration conducted under these Terms.

Seat. The seat of arbitration shall be New York, New York, where the arbitral award shall be rendered. The language of the arbitration shall be English.

Interim Measures. Before the constitution of the arbitral tribunal, any provisional or urgent measures may be requested to the competent courts or to the emergency arbitrator, as per the AAA Rules. The request for any emergency measures for a competent court pursuant to this Section shall not be considered or interpreted as a waiver or decline of any party in relation to settling the Disputes under these Terms by arbitration as set out in Section XI (Miscellaneous). After the commencement of arbitration, all provisional or urgent measures shall be requested directly to the arbitral tribunal, which may sustain, modify or revoke any decision on provisional or urgent measures previously rendered by the competent courts or by the emergency arbitrator, as the case may be.

Arbitration Confidentiality. To the fullest extent permitted by the governing law, the existence of the arbitration proceedings, as well as any information disclosed therein (including, but not limited to, the parties’ allegations and statements, third-party statements, evidence and documents presented, as well as any decisions rendered by the arbitral tribunal) shall be confidential and shall only be disclosed to the arbitral tribunal, the parties to the arbitration, its representatives and any other person necessary to the proper conduct of the arbitration. The parties shall take all actions required, including making an express request to the AAA, to ensure the confidentiality of the proceedings.

Costs of Arbitration. Payment of all filing, administration and arbitrator fees will be governed by the AAA Rules, unless otherwise stated in these Terms.

Future Amendments to this Section. Notwithstanding any provision in the Terms to the contrary, you and we agree that if we make any amendment to this Disputes Section (other than an amendment to any notice address or site link provided herein) in the future, that amendment shall not apply to any claim that was filed in a legal proceeding against us prior to the effective date of the amendment. The amendment shall apply to all other disputes or claims governed by these Terms that have arisen or may arise between you and us.

Prohibition of Class and Representative Actions and Non-Individualized Relief. YOU AND WE AGREE THAT EACH OF US MAY BRING CLAIMS AGAINST THE OTHER ONLY ON AN INDIVIDUAL BASIS AND NOT AS A PLAINTIFF OR CLASS MEMBER IN ANY PURPORTED CLASS, OR REPRESENTATIVE OR PRIVATE ATTORNEY GENERAL ACTION OR PROCEEDING ON BEHALF OF OTHER USERS, SUBSCRIBERS, REGISTRANTS OR OTHER PERSONS SIMILARLY SITUATED, OR BROUGHT IN A PURPORTED REPRESENTATIVE CAPACITY ON BEHALF OF THE GENERAL PUBLIC (SUCH AS A PRIVATE ATTORNEY GENERAL). UNLESS BOTH YOU AND WE AGREE OTHERWISE, THE ARBITRATOR MAY NOT CONSOLIDATE OR JOIN MORE THAN ONE PERSON’S OR PARTY’S CLAIMS, AND MAY NOT OTHERWISE PRESIDE OVER ANY FORM OF A CONSOLIDATED, REPRESENTATIVE, CLASS, OR PRIVATE ATTORNEY GENERAL ACTION OR PROCEEDING. BY ENTERING INTO THESE TERMS, YOU WAIVE YOUR RIGHT TO PARTICIPATE IN OR BRING A CLASS ACTION IN COURT OR A CLASS ARBITRATION OR CONSOLIDATED BASIS. ALSO, THE ARBITRATOR MAY AWARD RELIEF (INCLUDING MONETARY, INJUNCTIVE, AND DECLARATORY RELIEF) ONLY IN FAVOR OF THE INDIVIDUAL PARTY SEEKING RELIEF AND ONLY TO THE EXTENT NECESSARY TO PROVIDE RELIEF NECESSITATED BY THAT PARTY’S INDIVIDUAL CLAIM(S). AS STATED MORE FULLY IN SECTION VI ABOVE, YOU WAIVE ANY CLAIM TO INDIRECT, CONSEQUENTIAL, PUNITIVE, EXEMPLARY OR MULTIPLIED DAMAGES ARISING FROM OR OUT OF ANY CLAIM OR DISPUTE. If a court decides that the governing law precludes enforcement of any of this paragraph’s limitations as to a particular claim for relief, then that claim (and only that claim) must be severed from the arbitration and may be brought in court, subject to your and our right to appeal the court’s decision. All other claims will be arbitrated. Any claims in which arbitration is denied will be resolved exclusively in a court located in New York, New York, and you specifically consent to the personal jurisdiction of such courts and waive any claim of forum non-conveniens.

Governing Law and Jurisdiction

You agree that, except to the extent inconsistent with or preempted by federal law, these Terms and the rights, obligations and duties of the parties arising hereunder shall be governed, construed, and enforced in accordance with the laws of the State of New York without regard to conflict of laws principles.

Unless you and we agree otherwise, in the event that this Section is found not to apply to you or to a particular Dispute, either as a result of a decision by the arbitrator or a court order, you agree that any such Dispute must be resolved exclusively by a state or federal court located in the State of New York and that the venue for the adjudication or disposition of any Dispute will be in the City of New York, New York. You and we agree to submit to the personal jurisdiction of the courts located within the State of New York for the purpose of litigating all such Disputes. All parties to these Terms agree to waive their respective rights to a trial by jury.

XIII. Contact details for information

In case you have any questions regarding these Terms, you can contact us by using the following means:

By email here: https://us.louisvuitton.com/eng-us/email-us

By telephone at: +1.866.VUITTON

PRIVACY POLICY

This policy describes our privacy practices.

We collect Personal Information from and about you.

Identifiers, including contact information and device information.

Account information.

Payment information.

Communications, including electronic and audio, from you.

Social media information.

Demographic information.

Commercial information, including purchase history.

Internet or other electronic network activity information, including Product and Platform usage information.

Location information.

Video surveillance footage in our stores.

Professional, employment-related, and candidacy information.

Sensitive Personal Information.

We collect Personal Information in different ways.

We collect Personal Information directly from you.

We collect Personal Information from you passively.

We get Personal Information from third parties.

We combine Personal Information.

We use Personal Information as we describe.

We use information to provide LV products and services.

We use Personal Information to improve our understanding of your interests and concerns, and improve our Platform, products, and services.

We use Personal Information to communicate with you, including to respond to your requests, messages, or questions.

We use Personal Information for security and legal purposes.

We use Personal Information for advertising and marketing purposes.

We use Personal Information to administer or communicate with you about your account or our relationship.

We use Personal Information to evaluation your candidacy for a job with us.

We use Personal Information for other purposes.

We may share Personal Information with third parties.

We will share Personal Information with third parties who perform services on our behalf.

We may share your Personal Information with our parent and affiliated companies.

We may share Personal Information with our business partners, including for marketing and analytics.

We may share your Personal Information with any successor to all or part of our business.

We will disclose your Personal Information if we think we have to in order to comply with the law or to protect ourselves, as permitted by law.

Retention of Personal Information.

You have rights regarding your Personal Information.

Marketing Communications:

Cookies and Tracking Tools:

Mobile Application and Location Based Services:

This platform and children.

Our Platform is meant for adults.

Security.

We use standard security measures.

We may link to third party sites or services we do not control.

You may be able to access certain third-party sites from our sites or apps.

Rights of consumers in certain states – Access and control over your Personal Information.

(1) Right to request access or know Personal Information

(2) Right to correct inaccurate Personal Information

(3) Right to delete Personal Information

(4) Right to opt out of the sale or sharing of Personal Information

(5) Right to Consent to Collection of, or Limit the Use of, Sensitive Personal Information for California, Virginia, Colorado, Utah, and Connecticut residents.

(6) Right to Appeal in Colorado, Virginia, or Connecticut.

Rights of California-Resident job applicants – Access and control over your Personal Information.

We may update this Privacy Policy.

Feel free to contact us if you have more questions.

TERMS OF USE AND RETURN POLICY FOR ORDERS PLACED BY TELEPHONE OR VIA THE LOUIS VUITTON WEBSITE

Please read carefully

1. Authorized Users

2. License to Use This Site

3. Site Information and Products

4. Prohibited Acts

5. Copyrights

6. Trademarks and Third-Party Trademarks

7. Privacy Policy

8. Testimonials

9. Term

10. Disclaimers

11. Limitation of Liability

12. Indemnity

13. General

TERMS OF PURCHASE

Online Sales

Last updated: December 9, 2022

1. Ordering Process

2. Availability

3. Price

4. Methods of Payment

5. Shipment