Contact Us
Choose your preferred method of contact to connect with our Client Services team or find out more information through our FAQ page.
CALL US
Our Client Advisors are here to help, providing information on your inquiries and advice on your purchases.
You may contact us by phone:
- Monday to Friday: 9am - 8pm CT
- Saturday and Sunday: 10am - 7pm CT
CHAT WITH US
Our Live Chat Client Advisors are available to assist:
- Monday to Friday: 9am - 8pm CT
- Saturday and Sunday: 10am - 7pm CT
Find the live chat icon in the bottom right hand corner of the screen. It will become active during these hours, once an Advisor is available.
The chat will be active soon. Please come back later.
LEGAL INQUIRIES
Please complete this form to email us with any questions or requests regarding accessibility, data privacy, or any other legal matters.
REPAIR SERVICES
Repairs can be requested either online or in Louis Vuitton stores.
Please allow our artisans up to 6 weeks for your repair.
FREQUENT QUESTIONS
- What is the Return & Exchange Policy?
- What shipping options are available?
- What are the accepted payment methods?
- How do I return or exchange my online purchase?
- Where Can I Get Refills for Perfumes & Beauty Products?
- How can I obtain a duplicate invoice for my Louis Vuitton purchase?