LEGAL NOTICE

PRIVACY POLICY

This policy describes how we treat customer information.

Effective Date: May 20, 2013. Last Updated: March 12, 2014.

This policy describes how we treat the personal information we collect. This includes when you use the Site or visit our stores or call our Client Services group. This also includes when you use our apps or visit us on our social media pages. By interacting with us, you consent to these practices.

We collect information from and about you.

We collect contact information.

This may include name, address, telephone number or e-mail address. For example, we might collect this information if you call our Client Services group or sign up for an online account. We might also collect contact information if you make a purchase in a store or fill out a customer information card. We will also collect contact information to process a return or exchange.

We collect payment information.

For example, we collect your credit card number when you buy merchandise on our Site.

We collect information you submit or post.

We collect the information you post in a public space, on our social media pages or our websites, for example a product review.

We collect demographic information.

We may collect demographic information like your gender and birthday on customer information cards.

We collect information about your purchases.

We may collect information about the purchases you make online or in stores. This could include the products you purchased and their prices.

We collect information from and about you.

We collect other information. If you use our website, we may collect information about the browser you’re using. We might look at what site you came from, or what site you visit when you leave us. If you use our mobile app, we may collect your GPS location. We might look at how often you use the app and where you downloaded it. We collect this information using the tracking tools described. To learn about our online tracking, please scroll down to the "Tracking" section at the bottom of this page.

We collect information in different ways.

We collect information directly from you.

For example, if you create an account on one of our websites or make a purchase, we collect your information. We also collect information if you contact our Client Services group. Please note those calls may be recorded. We also collect information when you fill out a customer information card in one of our stores.

We collect information from you passively.

We use tracking tools like browser cookies.

We get information about you from third parties.

For example, our business partners may give us information about you. Social media platforms may also give us information about you.

We use information as we describe.

We use information to improve our understanding of your interests and concerns.

We may use your information to make our website and products better. We may use your information to customize your experience with us and to tailor our marketing activities to fit your needs and interests. We may combine information we get from you with information about you we get from third parties.

We use information to process your order and respond to your requests or questions.

For example, we use your information to process your order and ship items. Or, we may use your information to send you information you request.

We use information for security purposes.

We may use information to protect our company, our customers, our associates, and our websites. We also use information to collect and enforce accounts and to protect against fraud.

We use information for marketing purposes.

For example, we may use your information to contact you about new products and special offers we think you'll find valuable. These might be third party offers or products we think you might find interesting. We may call you, or send you emails or text messages. We may also use other means as they are developed. We may also use push notifications on our mobile apps.

We use information to communicate with you about your account or our relationship.

We may contact you about changes to our website or about service updates. We may also contact you about feedback or about this Policy or our website Terms.

We use information for other purposes.

For example, we use information to maintain transaction and other business records. We will do this for as long as we deem necessary. We also use information for internal purposes. This includes administrative and audit purposes. We also use information to meet legal, insurance and processing requirements. We will also use information as otherwise allowed by law, including if we have notified you. In some circumstances, we may seek your permission, for example, if we are legally required to do so.

We may share information with third parties.

We will share information with third parties who perform services on our behalf.

For example, we share information with vendors who send emails for us.  We may also share personal information with service providers that help us operate our websites or run promotions.

We may share your information with our parent and affiliated companies.

For reasons including internal audit, management, billing or administrative purposes. This includes future subsidiaries or affiliates.

We may share information with our business partners.

For example, we will share information with third parties who jointly sponsor an event or promotion with us.

We may share your information with any successor to all or part of our business.

This includes if we are merged or all or part of our business or assets are transferred, assigned or sold. Your personal information will be disclosed to our successor or assign in these circumstances who can use and disclose your information for substantially the same purpose as set out in this Policy.

We will disclose your information if we think we have to in order to comply with the law or to protect ourselves.

This includes compliance with laws outside of the US that might apply to us. For example, we will share information to respond to a court order or subpoena. We may share it if a government agency or investigatory body requests. We might share information when we are investigating potential fraud. This might include fraud we think has happened during a sweepstakes or promotion.

These sites and children.

Our sites and apps are meant for adults.

We do not knowingly collect personally identifiable information from children without permission from a parent or guardian. If you are a parent or legal guardian and think your child has given us information, you can send us an email by going to the “Can we help you” section in the top right corner of the louisvuitton.com website and complete the contact form and send. Please mark your inquiries “COPPA Information Request”.

Parents, you can learn more about how to protect children's privacy online at http://www.onguardonline.gov/topics/protect-kids-online

We use standard security measures.

We use standard physical, electronic and procedural security measures.

We use these measures to protect personal information in our control against loss or theft. We also use these measures to protect against unauthorized access.

While we use standard security measures, the Internet is not 100% secure. We cannot guarantee that any of your personal information stored or sent to us will be completely safe. We encourage you to use caution when using these sites.

We may link to third party sites or services we do not control.

You may be able to access certain third party sites from our sites or apps.

This includes social media sites. This policy does not apply to those third party sites. We strongly advise you to check the privacy policies of all third party sites you visit to find out how they are treating your personal information. We are not responsible for these third parties’ practices.

We or our vendors store information in and outside of the United States.

We or our vendors store information in and outside of the United States.

Information we or our vendors maintain may be stored, processed or accessed both within and outside of the United States. You understand and agree that we may transfer your information to the United States or elsewhere and that the laws of these countries may not afford the same level of protection as those in your country. This site is subject to US law. In the US, local laws may permit government and law enforcement to have access to your information. This may differ from the laws in your country.

We may update this Privacy Policy.

From time to time we may change our privacy practices.

We will notify you of any material changes as required by law. We will post an updated copy on our website. Please check this page for updates.

Feel free to contact us if you have more questions.

We may establish and maintain a file of your information.

This file is accessible at our offices. Our authorized employees and agents have access to your information to perform their job requirements. To request access to your personal information or to have us correct your information, you may write to us at:

Louis Vuitton North America

Database Marketing Manager, Client Development

1 East 57th Street

New York, NY 10022

Email: please visit our Email Us section under Client Services, complete the contact form and send.

In Canada you can write to:

Louis Vuitton Canada, Inc.

c/o Louis Vuitton North America
Database Marketing Manager, Client Development

1 East 57th Street

New York, NY 10022

Email: please visit our Email Us section under Client Services, complete the contact form and send.

You can also contact the Database Marketing Manager if you have other questions about how we use your information. For questions not related to access or correction, you can call us at +1.866.VUITTON.

Tracking

You can control tracking tools.

Your browser may give you the ability to control cookies. How you do so depends on the type of cookie. Certain browsers can be set to reject browser cookies. To control flash cookies, which we may use on certain websites from time to time, you can go here. Why? Because flash cookies cannot be controlled through your browser settings.

If you block cookies on your browser, certain features on our Sites may not work.

Our ads on other websites may be served based on tracking.

We may work with online advertising companies to show you relevant and useful ads. This may include ads served on our websites or apps. This may also include ads served on other companies’ sites. These ads may be based on information collected by us or third parties (for example, when you register for a site). These ads may also be based on your activities on our websites or on third party sites. This second type of advertising is called “online behavioral advertising”. To learn more about this type of advertising, click here.

You can opt-out of online behavioral advertising.

To opt out of having your online behavior collected for advertising purposes, click here.

TERMS OF USE AND RETURN POLICY FOR ORDERS PLACED BY TELEPHONE OR VIA THE LOUIS VUITTON WEBSITE

Louis Vuitton North America, Inc. Effective immediately - Last updated on August 11, 2016. For further information, please contact Client Services at +1.866.VUITTON.

Please read carefully

This Terms of Use Agreement (this "Agreement") is a legal agreement between you and Louis Vuitton North America, Inc. and Louis Vuitton USA Inc., both Delaware companies ("Louis Vuitton”,  "we," "us" or "our") providing, among other things, the terms and conditions for your access to and use of this Web site https://us.louisvuitton.com (the "Site"). Please read the Agreement carefully and print a copy for your records.

We may from time to time modify these terms of use and will post a copy of the amended Agreement at (https://us.louisvuitton.com). If you do not agree to, or cannot comply with this Agreement as amended, you should not use this Site. You will be deemed to have accepted this Agreement as amended if you continue to use this Site after any amendments are posted on this Site.

THIS AGREEMENT CONTAINS WARRANTY AND LIABILITY DISCLAIMERS. BY USING THIS SITE, YOU ACCEPT AND AGREE TO THE TERMS AND CONDITIONS OF THIS AGREEMENT WITHOUT ANY RESERVAT1ONS, MODIFICATIONS, ADDITIONS, OR DELETIONS, AND WHETHER OR NOT YOU HAVE READ THEM. IF YOU DO NOT AGREE TO THE TERMS OF USE CONTAINED IN THIS AGREEMENT, YOU ARE NOT AUTHORJZED TO USE THIS SITE. YOU MAY BE DENIED ACCESS TO THE SITE WITH OR WITHOUT PRIOR NOTICE IF YOU FAIL TO COMPLY WITH ANY PROVISION OF THIS AGREEMENT.

1. Authorized Users

Age Requirement; Authority. In order to use this Site, you must be at least of the age of majority in the jurisdiction in which you reside. You represent that (i) you have read and understood, and that you agree to be bound by this Agreement, and (ii) you are at least of such age of majority. If you do not agree to, or cannot comply with, any of these terms and conditions of this Agreement, please do not attempt to access or use this Site.

2. License To Use This Site

2.1 Grant of License. We grant to you a limited, non-exclusive, non-transferable, personal, non-commercial license to access and use this Site. We reserve all right, title and interest not expressly granted under this license to the fullest extent possible under applicable laws. ANY USE OF THIS SITE NOT SPECIFICALLY PERMITTED UNDER THIS AGREEMENT IS STRICTLY PROHIBITED.

2.2 Restrictions. You agree that you will not: (i) use this Site to reproduce copyrighted material;
(ii) copy, store, edit, change, or prepare any derivative work of or alter in any way any of the content provided on this Site; or (iii) use this Site in any way that violates the terms of this Agreement.

3. Site Information And Products

3.1 Information. We try to ensure that the information posted on this Site is correct and up-to-date. We reserve the right to change or make corrections to any of the information provided on this Site at any time and without any prior warning. We cannot, and do not, guarantee the correctness, precision, thoroughness or completeness of any of the information available on this Site, nor will we be liable for any inaccuracy or omission concerning any of the information provided on this Site.

3.2 Products. Louis Vuitton products are sold exclusively through Louis Vuitton stores all over the world, via Client Services, and on the e-commerce section of the “louisvuitton.com" website. The e-commerce section of "louisvuitton.com" Site for the United States is for the entire United States. Prices stated for the United Sates on this Site are U.S. mainland prices only. We do not ship outside of the United States. Any purchase from other boutiques or Web sites is made entirely at the risk of the purchaser, particularly with regard to the authenticity of such items.

4. Prohibited Acts

By using this Site, you represent, warrant and covenant that you will not: (i) impersonate any person or entity or misrepresent your affiliation with any other person or entity; (ii) engage in spamming, flooding, or harvesting of email addresses or other personal information, spidering, “screen scraping,” “database scraping,” or any other activity with the purpose of obtaining a list of users or other information, or send chain letters or pyramid schemes via this Site; (iii) attempt to gain unauthorized access to other computer systems through this Site; (iv) transmit any viruses or any other disabling mechanisms; (v) use this Site for any illegal purpose, in violation of any applicable laws or regulations; (vi) engage in any internet activities that would violate the privacy rights of others; or (vii) attempt to penetrate security measures of this Site or obtain or bypass others’ passwords. You agree that you will not use this Site in any manner that could damage, disable, overburden, or impair this Site or interfere with any other party’s use and enjoyment of this Site.

5. Copyrights

As between you and us, you acknowledge that we own or have a license to all titles and copyrights in and to the content provided on this Site. All titles and intellectual property rights in and to the licensed content provided on this Site is the property of the respective content owners and may be protected by the applicable copyright or other intellectual property laws and treaties, and subject to use restrictions under such laws or treaties.

6. Trademarks And Third-party Trademarks

Louis Vuitton ® is a registered trademark of Louis Vuitton Malletier S.A. (“LVM”), as well as all the other related trademarks and certain other LVM trademarks, service marks, graphics, and logos (collectively, the “LVM Trademarks”) used in connection with the sale and distribution of Louis Vuitton products. This Site may contain third-party trademarks, service marks, graphics, and logos. You are not granted any right or license with respect to the LVM Trademarks or the trademarks of any third party.

7. Privacy Policy

Louis Vuitton’s personal information practices on this Site are governed by Louis Vuitton’s Privacy Policy. Click here to see separate Privacy Policy. Please review this privacy policy and print a copy for your records. https://us.louisvuitton.com/eng-us/legal-notice

8. Testimonials

If you submit to us or post a testimonial, comment, review, suggestion, or any work of authorship (collectively a “Submission”) to us, including, without limitation, Submissions about our products or services, such Submission will not be confidential or secret and may be used by us in any manner. By submitting or sending a Submission to us, you: (i) represent and warrant that the Submission is original to you, that no other party has any rights thereto, and that any “moral Rights” in such Submission have been waived, and (ii) you grant us a royalty-free, unrestricted, worldwide, perpetual, irrevocable, non-exclusive and fully transferable, assignable and sublicensable right and license to use, reproduce, publish, distribute, display, translate, summarize, modify and adapt such Submission (in whole or part) and/or to incorporate it in other works in any form, media, or technology now known or later developed, in our sole discretion, with or without your name.

9. Term

This Agreement will remain effective until terminated by us.

10. Disclaimers

10.1 THIS SITE (INCLUDING ALL ITS CONTENT) IS PROVIDED TO YOU “AS IS”. ANY USE OF THIS SITE IS AT YOUR OWN RISK. TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW, WE DISCLAIM ALL WARRANTIES, EITHER EXPRESS OR IMPLIED, INCLUDING BUT NOT LIMITED TO WARRANTIES AND CONDITIONS OF MERCHANTABILITY, MERCHANTABLE QUALITY, QUALITY OR FITNESS FOR A PARTICULAR PURPOSE, TITLE AND NON-INFRINGEMENT OF THIRD PARTY RIGHTS. WE MAKE NO REPRESENTATION OR GUARANTEE AND PROVIDE NO WARRANTIES OR CONDITIONS THAT THIS SITE WILL BE FREE FROM LOSS, DESTRUCTION, DAMAGE, CORRUPTION, ATTACK, VIRUSES, INTERFERENCE, HACKING, OR OTHER SECURITY INTRUSION, AND WE DISCLAIM ANY LIABILITY RELATING THERETO.

10.2 WE MAKE NO GUARANTEES, REPRESENTATIONS, OR WARRANTIES, AND PROVIDE NO CONDITIONS, THAT USE OR RESULT OF THE USE OF THIS SITE (INCLUDING ALL OF ITS CONTENT) IS OR WILL BE ACCURATE, RELIABLE, CURRENT, UNINTERRUPTED OR WITHOUT ERRORS. WITHOUT PRIOR NOTICE, WE MAY MODIFY, SUSPEND OR DISCONTINUE ANY ASPECT OR FEATURE OF THIS SITE OR YOUR USE OF THIS SITE. IF WE ELECT TO MODIFY, SUSPEND OR DISCONTINUE THIS SITE, WE WILL NOT BE LIABLE TO YOU OR ANY THIRD PARTY.

10.3 YOU ACKNOWLEDGE THAT YOUR SUBMISSION OF ANY INFORMATION TO US IS AT YOUR OWN RISK. WE DO NOT ASSUME ANY LIABILITY TO YOU WITH REGARD TO ANY LOSS OR LIABILITY RELATING TO SUCH INFORMATION IN ANY WAY.

10.4 SOME OF THE CONTENT AVAILABLE THROUGH THIS SITE MAY INCLUDE MATERIALS THAT BELONG TO THIRD PARTIES. YOU ACKNOWLEDGE THAT WE ASSUME NO RESPONSIBILITY FOR SUCH CONTENT.

11. Limitation Of Liability

11.1 TO THE EXTENT PERMITTED BY THE APPLICABLE LAW OR JURISDICTION, IN NO EVENT WILL WE BE LIABLE TO YOU FOR INDIRECT, GENERAL, SPECIAL, INCIDENTAL, CONSEQUENTIAL, EXEMPLARY OR OTHER DAMAGES (INCLUDING, WITHOUT LIMITATION DAMAGES FOR LOSS OF PROFITS, BUSINESS INTERRUPTION, CORRUPTION OF FILES, LOSS OF BUSINESS INFORMATION OR ANY OTHER PECUNIARY LOSS) EVEN IF WE HAVE BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES. NO ORAL OR WRITTEN INFORMATION OR ADVICE GIVEN BY US OR OTHERS WILL CREATE A WARRANTY AND NEITHER YOU NOR ANY THIRD PARTY MAY RELY ON ANY SUCH INFORMATION OR ADVICE. THIS EXCLUSION OF LIABILITY SHALL APPLY NOTWITHSTANDING THE BREACH OF A FUNDAMENTAL TERM OR CONDITION OF THIS AGREEMENT. THIS TERM MAY BE VOID, INAPPLICABLE OR UNENFORCEABLE IN WHOLE OR IN PART IN THE STATE OF NEW JERSEY.

11.2 OUR ENTIRE LIABILITY AND YOUR EXCLUSIVE REMEDY UNDER THIS AGREEMENT WILL BE LIMITED TO ONE DOLLAR (US $1.00).

12. Indemnity

YOU WILL INDEMNIFY AND HOLD US, OUR DIRECTORS, OFFICERS, EMPLOYEES, AFFILIATES, AGENTS, CONTRACTORS AND LICENSORS HARMLESS WITH RESPECT TO ANY SUITS OR CLAIMS ARISING OUT OF: (I) YOUR BREACH OF THIS AGREEMENT, INCLUDING BUT NOT LIMITED TO, ANY INFRINGEMENT BY YOU OF THE COPYRIGHTS OR INTELLECTUAL PROPERTY RIGHTS OF ANY THIRD PARTY; OR (II) YOUR USE OR MISUSE OF THE SITE.

13. General

13.1 You will be responsible for providing the dial-up, DSL cable modem or other form of internet access, and any other hardware or software necessary to access and use this Site.

13.2 This Site may present links to third-party websites not owned or operated by us. We are not responsible for the availability of these third-party sites or their contents. You agree that we are not responsible or liable, directly or indirectly, for any damage or loss caused by or in connection with your use of or reliance on any content of any such third-party site. These links are provided for your convenience only. No endorsement of any third party products, services or information is expressed or implied by any information, material, or content of any third party contained in, referred to, included on, or linked from or to this Site. Your use of such third party websites is subject to the terms and conditions of use and the privacy policies of such website.

13.3 This Site is owned by us and is protected by any applicable copyright laws and international treaty provisions. You will not sublicense, assign, or transfer the license granted to you under this Agreement. Any attempt to sublicense, assign, or transfer any of the rights, duties, or obligations in violation of the provisions of this Agreement is void.

13.4 If you know of, or suspect, copyright infringement, please go to the “Can we help you” section in the top right corner of the “louisvuitton.com” website, complete the contact form and send.

13.5 This Agreement will be governed by the laws of the State of New York. The exclusive jurisdiction for any claim, action or dispute with us or relating in any way to your use of this Site will be in the state and federal courts of the State of New York, and the venue for the adjudication or disposition of any such claim, action or dispute will be in the City of New York, New York. All parties to this Agreement waive their respective rights to a trial by jury.

13.6 We may send notices to you with respect to your use of this Site by sending an email message to the email address listed in your Account Information, by sending a letter via mail to the contact address listed in your Account Information, or by posting a note on this Site when you access your account. You agree that we may provide notice to you through such means. Unless otherwise stated in the notices, the notices will become effective immediately.

13.7 No failure by us or you to exercise any rights, powers or remedies hereunder or its delay to do so will constitute a waiver of these rights, powers or remedies, and all waivers by us will be in writing. The single or partial exercise of a right, power or remedy will not prevent its subsequent exercise or the exercise of any other right, power or remedy.

13.8 The section headings are for convenience only and will not be used to interpret this Agreement.

13.9 Any provision of this Agreement which by its nature is intended to survive the termination of this Agreement will survive such termination.

13.10 General Contact Information. For questions regarding our products or this Site please go to the “Can we help you” section in the top right corner of the “louisvuitton.com” website and complete the contact form and send.

YOU ACKNOWLEDGE THAT YOU HAVE READ THIS AGREEMENT, UNDERSTAND IT AND WILL BE BOUND BY ITS TERMS AND CONDITIONS. YOU FURTHER ACKNOWLEDGE THAT THIS AGREEMENT REPRESENTS THE COMPLETE AND EXCLUSIVE STATEMENT OF THE AGREEMENT BETWEEN YOU AND US AND THAT IT SUPERSEDES ANY PROPOSAL OR PRIOR AGREEMENT, ORAL OR WRITTEN, AND ANY OTHER COMMUNICATION BETWEEN US RELATING TO THE SUBJECT MATTER OF THIS AGREEMENT.

CALIFORNIA TRANSPARENCY IN SUPPLY CHAINS ACT

Introduction

Louis Vuitton North America, Inc. and its affiliated companies (collectively, the “LV Group”) supports the goals of the California Transparency in Supply Chains Act of 2010 (the “Act”) and strives to be a model example of human rights and fair labor practices throughout its business activities.

The LV Group chooses the best suppliers in its field who provide premium quality in both their products and services but also by way of their ethical, social and environmental approaches and beliefs. To this end, the LV Group chooses its suppliers based upon their ethics, honesty, and integrity in their business dealings, as well as the social and environmental principles by which they operate.

The implementation of the Act presents the opportunity for the LV Group to reaffirm its commitment to enforcing measures that fight against slavery and human trafficking.

As a responsible corporate actor, the LV Group has long since integrated standards of the Act into its daily business practices and how our suppliers are selected.

The LV Group’s actions in this area include the following:

Verification Requirements For Suppliers

The LV Group has implemented the LV Group Code of Conduct (the “Code”) and requires all suppliers (including their subcontractors involved with the manufacturing procedure for LV’s products) to agree to and adhere to the terms of the Code. The Code sets forth and establishes non-negotiable minimum standards for the LV Group’s suppliers in the areas of health and safety, labor standards, business integrity, and the environment. In addition, the LV Group may conduct supplier audits, described below, in order to verify that its suppliers are complying with the Code.

Supplier Audits

The LV Group audits suppliers that, based upon an analysis of the volume of the supplier’s business and the risk of abuses in the country in which the supplier is located, pose a high risk of working condition violations to ensure that its suppliers are compliant with Social Accountability International’s SA8000 standards, an international standardized code of conduct for improving working conditions around the world, and are compliant with the Code.

Certification Of Supplier Compliance

The LV Group requires its suppliers to sign and to adhere to the Code.

Maintaining Accountability

In the event the LV Group becomes aware of any actions or conditions not in compliance with the Code, the LV Group reserves the right to demand corrective measures as well as the right to terminate an agreement with any supplier who does not comply with the Code.

Training To Company Employees

The LV Group and its employees endeavor to respect the laws and regulations in all countries in which they operate, and conducts its business according to principles outlined in the International Labour Organization and the United Nations Universal Declaration of Human Rights.

The LV Group will continue to evolve and adapt its policies and procedures to a changing world in order to reflect the LV Group’s unwavering commitment to ethical business principles.

TERMS OF PURCHASE

Online Sales

Last updated: February 5, 2018

In addition to the Terms of Use https://us.louisvuitton.com/eng-us/legal-notice which governs your use of this website (the “Site”), these Terms of Purchase govern any order or purchase you (the individual completing this order, “you”) make on the Site operated by Louis Vuitton North America, Inc. (“Louis Vuitton” or “Louis Vuitton North America” or “we”). By proceeding to place an order and accepting these Terms of Purchase, you agree to be bound by these Terms of Purchase whether or not you have read them. If you do not agree to these Terms of Purchase, proceed to cancel your order now. Please print a copy of these Terms of Purchase for your records.

1. Ordering Process

All advertisements on the Site are invitations to purchase and not offers to sell. Louis Vuitton reserves the right, at its sole discretion, to accept or reject the order once the order form has been completed and submitted.

Receipt of your order will be confirmed via an automatic e-mail to the e-mail address associated with your account. Such e-mail is a confirmation that your order has been received by Louis Vuitton but does not constitute acceptance of your order. Louis Vuitton reserves the right at any time after receipt of your order to accept or decline your order for any reason and Louis Vuitton will contact you at the e-mail address provided in the order form of its decision to accept or reject your order. In the event that Louis Vuitton rejects the order, Louis Vuitton will have no obligation to fulfill your order and you will have no obligation to pay Louis Vuitton for the order.

2. Availability

The purchase of products on the Site is subject to availability. In the event that Louis Vuitton advises you that such products are no longer available, Louis Vuitton will have no obligation to fulfill your order and you will have no obligation to pay Louis Vuitton for the order. This Site only ships products to addresses in the U.S.

3. Price

You agree to pay Louis Vuitton the amount set out as the “TOTAL” in your order summary as part of the “Payment” step (the “Fee”). The Fee is quoted in U.S. dollars and includes shipping and handling and all applicable taxes.

4. Method Of Payment

When placing an order, your billing address must correspond to the address of your credit card, otherwise we will not be able to process your order. Gift cards and gift certificates will not be applicable on the Site. On the Site (including its mobile version), you may pay for your purchase using a valid VISA, MasterCard, American Express or Discover card or PayPal and you authorize Louis Vuitton to charge the applicable card for the Fee and you represent and warrant that you are the cardholder of the applicable card. If your card is rejected by the card issuer, your order will not be shipped and Louis Vuitton will have no obligation to fulfill your order.

5. Shipment

Your order will be shipped to the U.S. delivery address specified by you during the order process. Louis Vuitton is not responsible for any loss of the products following shipment from Louis Vuitton’s or its agents’ or mandataries’ facilities to your delivery address.

6. Returns And Exchanges

Merchandise may be returned for exchange or full refund to a free standing store or to our online store within thirty (30) days of the original purchase date when accompanied by the original sales receipt (except personalized items, Mon Monogram, Mon Damier Graphite, Made-to-Order items, watches and jewelry, and PayPal purchases). PayPal purchases may be exchanged at a free standing store within thirty (30) days of the original purchase date, or may be returned exclusively to our online store for a full refund within thirty (30) days of the original purchase date when accompanied by the original sales receipt. All merchandise returned for exchange or refund must be in perfect saleable condition. For perfume returns the crystal wrapping must remain sealed and not tampered with for an exchange or refund to be accepted. Watches and jewelry may be returned for exchange at watch/jewelry boutiques or to our online store, no refund will be given. When returning watches or jewelry, you must return the complete product, including the packaging, instructions leaflet (with the warranty certificate on the final page), product certificates (such as COSC and GIA, where applicable) and the invoice. All refunds may only be made in the same currency country as the original purchase.

7. Passwords

You are responsible for the security of your account and password. Louis Vuitton will not be liable for any damages and expenses arising out of or relating to any unauthorized use of such password.

8. Privacy

Louis Vuitton’s personal information practices on the Site are governed by Louis Vuitton’s Privacy Policy which can be found at https://us.louisvuitton.com/eng-us/legal-notice. Please review the Privacy Policy and print a copy for your records.

9. Changes To Terms Of Purchase

Louis Vuitton may at any time modify these Terms of Purchase and will post a copy of the amended Agreement at https://us.louisvuitton.com/eng-us/legal-notice.

10. Limitation Of Liability

TO THE FULL EXTENT PERMITTED BY APPLICABLE LAWS, IN NO EVENT WILL LOUIS VUITTON BE LIABLE FOR ANY INDIRECT, GENERAL, SPECIAL, INCIDENTAL, CONSEQUENTIAL, PUNITIVE OR AGGRAVATED DAMAGES OR ANY OTHER DAMAGES OF ANY KIND, ARISING OUT OF OR IN CONNECTION WITH ANY PRODUCTS PURCHASED ON THIS SITE OR THEIR USE OR MISUSE, WHETHER OR NOT ARISING FROM BREACH OF CONTRACT, TORT (INCLUDING NEGLIGENCE), CIVIL LIABILITY OR OTHERWISE, EVEN IF IT HAS BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES. THIS EXCLUSION OF LIABILITY WILL APPLY NOTWITHSTANDING THE BREACH OF A FUNDAMENTAL TERM OR CONDITION OF THIS AGREEMENT OR ANY FUNDAMENTAL BREACH OF THIS AGREEMENT. THIS TERM MAY BE VOID, INAPPLICABLE OR UNENFORCEABLE IN WHOLE OR IN PART IN THE STATE OF NEW JERSEY.

LOUIS VUITTON’S TOTAL LIABILITY TO YOU FOR ALL LOSSES, DAMAGES, INJURY AND CAUSES OF ACTION ARISING OUT OF OR IN CONNECTION WITH ANY PRODUCTS PURCHASED ON THIS SITE AND ANY USE MADE THEREOF WILL BE LIMITED TO ALL FEES PAID BY YOU TO LOUIS VUITTON HEREUNDER FOR THE PURCHASE OF SUCH PRODUCTS.

TO THE FULL EXTENT PERMITTED BY APPLICABLE LAW, WITHOUT LIMITING ANY OF THE FOREGOING AND EXCEPT AS OTHERWISE PROVIDED IN WRITING, ANY PRODUCTS SOLD TO YOU ARE ON AN “AS IS” BASIS, WITHOUT CONDITIONS OR WARRANTIES OF ANY KIND, EITHER EXPRESS OR IMPLIED, WHETHER ARISING FROM STATUTE, COURSE OF DEALING, USAGE OF TRADE OR OTHERWISE; HOWEVER, BECAUSE SOME JURISDICTIONS DO NOT ALLOW SUCH LIMITATIONS, OR LIMITATION OF LIABILITY FOR CONSEQUENTIAL OR INCIDENTAL DAMAGES, THE ABOVE LIMITATIONS MAY NOT APPLY TO YOU. PLEASE CHECK YOUR

11. Applicable Law

This Agreement will be governed by the laws of the State of New York. The exclusive jurisdiction for any claim, action or dispute with Louis Vuitton or relating in any way to your use of the Site or a purchase made on the Site will be in the state and federal courts of the State of New York and the venue for the adjudication or disposition of any such claim, action, or dispute will be in the City of New York, New York. All parties to this Agreement waive their respective rights to a trial by jury.

12. General

Except for the Terms of Use which govern your use of the Site, these Terms of Purchase along with your purchase order/invoice are the entire agreement between you and Louis Vuitton with respect to any purchase made by you on the Site and supersede all previous agreements, understandings and representations relating thereto. No failure by Louis Vuitton to exercise any rights, powers or remedies hereunder or its delay to do so will constitute a waiver of these rights, powers or remedies, and all waivers will be in writing. The single or partial exercise of a right, power or remedy will not prevent its subsequent exercise or the exercise of any other right, power or remedy. If any provision of this Agreement or part thereof is or becomes illegal, invalid or unenforceable in any jurisdiction, the illegality, invalidity or unenforceability of that provision will not affect the legality, validity or enforceability of the remainder of the provision or the remaining provisions of this Agreement, as the case may be, or the legality, validity or enforceability of that provision or part thereof in any other jurisdiction. Louis Vuitton will not be liable for any delay or failure to perform any of its obligations under these Terms of Purchase if such delay or failure is due to causes beyond its control. You may not assign these Terms of Purchase to any third party without the prior written consent of Louis Vuitton. These Terms of Purchase will be binding upon and will ensure to the benefit of (i) you and your heir, executor, administrator and other legal representatives; and (ii) Louis Vuitton and it successors and assigns. In the event of an inconsistency between the Terms of Use and these Terms of Purchase, the wording in these Terms of Purchase will prevail.

You may contact Louis Vuitton at: contact_us@louisvuitton.com and at 866.VUITTON.

Last updated: August 11, 2016

Telephone Sales

These Terms of Purchase govern any order or purchase you (the individual completing this order, “you”) make with Louis Vuitton North America, Inc. (“Louis Vuitton” or “Louis Vuitton North America” or “we”) via telephone. Please print a copy of these Terms of Purchase for your records.

1. Ordering Process

Receipt of your order will be confirmed via an automatic e-mail to the e-mail address associated with your order. Such e-mail is a confirmation that your order has been received by Louis Vuitton but does not constitute acceptance of your order. Louis Vuitton reserves the right at any time after receipt of your order to accept or decline your order for any reason and will contact you at the e-mail address provided in the order form of its decision to accept or reject your order. In the event that Louis Vuitton rejects the order, Louis Vuitton will have no obligation to fulfill your order and you will have no obligation to pay Louis Vuitton for the order.

2. Availability

The purchase of products is subject to availability. In the event that Louis Vuitton advises you that such products are no longer available, Louis Vuitton will have no obligation to fulfill your order and you will have no obligation to pay Louis Vuitton for the order. Louis Vuitton North America only ships products to addresses in the U.S.

3. Price

You agree to pay Louis Vuitton the total amount communicated to you over the telephone which will be set out in your invoice (the “Fee”). The Fee is quoted in U.S. dollars and includes shipping and handling and all applicable taxes.

4. Method Of Payment

When placing an order, your billing address must correspond to the address of your credit card, otherwise we will not be able to process your order. Gift cards and gift certificates will not be applicable to telephone sales. You may pay for your purchase using a valid VISA, MasterCard, American Express or Discover card and you authorize Louis Vuitton to charge the applicable card for the Fee and you represent and warrant that you are the cardholder of the applicable card. If your card is rejected by the card issuer, your order will not be shipped and Louis Vuitton will have no obligation to fulfill your order.

5. Shipment

Your order will be shipped to the U.S. delivery address specified by you during the order process. Louis Vuitton is not responsible for any loss of the products following shipment from Louis Vuitton’s or its agents’ or mandataries’ facilities to your delivery address.

6. Returns And Exchanges

Merchandise may be returned for exchange or full refund to a free standing store or to our online store within thirty (30) days of the original purchase date when accompanied by the original sales receipt (except personalized items, Mon Monogram, Mon Damier Graphite, Made-to-Order items, watches and jewelry, and PayPal purchases). PayPal purchases may be exchanged at a free standing store within thirty (30) days of the original purchase date, or may be returned exclusively to our online store for a full refund within thirty (30) days of the original purchase date when accompanied by the original sales receipt. All merchandise returned for exchange or refund must be in perfect saleable condition. For perfume returns the crystal wrapping must remain sealed and not tampered with for an exchange or refund to be accepted. Watches and jewelry may be returned for exchange at watch/jewelry boutiques or to our online store, no refund will be given. When returning watches or jewelry, you must return the complete product, including the packaging, instructions leaflet (with the warranty certificate on the final page), product certificates (such as COSC and GIA, where applicable) and the invoice. All refunds may only be made in the same currency country as the original purchase.

7. Privacy

Louis Vuitton’s personal information practices are governed by Louis Vuitton’s Privacy Policy which can be found at https://us.louisvuitton.com/eng-us/legal-notice. Please review the Privacy Policy and print a copy for your records.

8. Changes To Terms Of Purchase

Louis Vuitton may at any time modify these Terms of Purchase by providing you notice, via e-mail or mail, to the e-mail or billing address associated with your account, all in accordance with applicable laws.

9. Limitation Of Liability

TO THE FULL EXTENT PERMITTED BY APPLICABLE LAWS, IN NO EVENT WILL LOUIS VUITTON BE LIABLE FOR ANY INDIRECT, SPECIAL, INCIDENTAL, CONSEQUENTIAL, PUNITIVE OR AGGRAVATED DAMAGES OR ANY OTHER DAMAGES OF ANY KIND, ARISING OUT OF OR IN CONNECTION WITH ANY PRODUCTS PURCHASED FROM LOUIS VUITTON OR THEIR USE OR MISUSE, WHETHER OR NOT ARISING FROM BREACH OF CONTRACT, TORT (INCLUDING NEGLIGENCE), CIVIL LIABILITY OR OTHERWISE, EVEN IF IT HAS BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES. THIS EXCLUSION OF LIABILITY WILL APPLY NOTWITHSTANDING THE BREACH OF A FUNDAMENTAL TERM OR CONDITION OF THIS AGREEMENT OR ANY FUNDAMENTAL BREACH OF THIS AGREEMENT. THIS TERM MAY BE VOID, INAPPLICABLE OR UNENFORCEABLE IN WHOLE OR IN PART IN THE STATE OF NEW JERSEY.

LOUIS VUITTON’S TOTAL LIABILITY TO YOU FOR ALL LOSSES, DAMAGES, INJURY AND CAUSES OF ACTION ARISING OUT OF OR IN CONNECTION WITH ANY PRODUCTS PURCHASED FROM LOUIS VUITTON AND ANY USE MADE THEREOF WILL BE LIMITED TO ALL FEES PAID BY YOU TO LOUIS VUITTON HEREUNDER FOR THE PURCHASE OF SUCH PRODUCTS.

TO THE FULL EXTENT PERMITTED BY APPLICABLE LAW, WITHOUT LIMITING ANY OF THE FOREGOING AND EXCEPT AS OTHERWISE PROVIDED IN WRITING, ANY PRODUCTS SOLD TO YOU ARE ON AN “AS IS” BASIS, WITHOUT CONDITIONS OR WARRANTIES OF ANY KIND, EITHER EXPRESS OR IMPLIED, WHETHER ARISING FROM STATUTE, COURSE OF DEALING, USAGE OF TRADE OR OTHERWISE; HOWEVER, BECAUSE SOME JURISDICTIONS DO NOT ALLOW SUCH LIMITATIONS, OR LIMITATION OF LIABILITY FOR CONSEQUENTIAL OR INCIDENTAL DAMAGES, THE ABOVE LIMITATIONS MAY NOT APPLY TO YOU. PLEASE CHECK YOUR

10. Applicable Law

This Agreement will be governed by the laws of the State of New York. The exclusive jurisdiction for any claim, action or dispute with Louis Vuitton or relating in any way to your use of the Site or a purchase made on the Site will be in the state and federal courts of the State of New York and the venue for the adjudication or disposition of any such claim, action, or dispute will be in the City of New York, New York. All parties to this Agreement waive their respective rights to a trial by jury.

11. General

These Terms of Purchase along with your purchase order/invoice are the entire agreement between you and Louis Vuitton with respect to any telephone purchase made by you and supersede all previous agreements, understandings and representations relating thereto. No failure by Louis Vuitton to exercise any rights, powers or remedies hereunder or its delay to do so will constitute a waiver of these rights, powers or remedies, and all waivers will be in writing. The single or partial exercise of a right, power or remedy will not prevent its subsequent exercise or the exercise of any other right, power or remedy. If any provision of this Agreement or part thereof is or becomes illegal, invalid or unenforceable in any jurisdiction, the illegality, invalidity or unenforceability of that provision will not affect the legality, validity or enforceability of the remainder of the provision or the remaining provisions of this Agreement, as the case may be, or the legality, validity or enforceability of that provision or part thereof in any other jurisdiction. Louis Vuitton will not be liable for any delay or failure to perform any of its obligations under these Terms of Purchase if such delay or failure is due to causes beyond its control. You may not assign these Terms of Purchase to any third party without the prior written consent of Louis Vuitton. These Terms of Purchase will be binding upon and will enure to the benefit of (i) you and your heir, executor, administrator and other legal representatives; and (ii) Louis Vuitton and it successors and assigns.

You may contact Louis Vuitton at: contact_us@louisvuitton.com and at 866.VUITTON