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What shipping options are available?

SCHEDULED DELIVERY
Available in select New York City and New Jersey zip codes (Monday - Sunday, excluding holidays), signature required. Please enter your zip code at checkout to confirm eligibility.
Fee: $30 for orders under $3,000 | Complimentary for all orders $3,000 and above
Delivery Timing: Delivery Monday through Sunday (except holidays) from 11am to 9pm. Same-day service available for orders placed by 1pm ET for New York City or New Jersey. Your shopping bag will be hand delivered by our Concierge during a 2-hour time slot of your choice. You will receive SMS notifications regarding your order, and carrier charges may apply.
Exceptions:
-    If you miss the delivery attempt, we will contact you to reschedule
-    There will be a signature required on all Scheduled Delivery orders

SATURDAY DELIVERY
Fee: $30 for orders under $3,000 | Complimentary for all orders $3,000 and above
Delivery Timing: Orders placed between 12pm ET on Monday and 3pm ET on Friday should arrive the following Saturday. If an order is placed after these times, it will be processed the following business day. Cutoff times may vary slightly depending on sourcing location.
Exceptions:
-    Orders placed after the cutoff or on holidays will be processed the following business day
-    Some zip codes are not available for this service
-    Additional validation may be required for all orders and can delay delivery

NEXT BUSINESS DAY DELIVERY
Fee: $30 for orders under $3,000 | Complimentary for all orders $3,000 and above
Delivery Timing: Orders placed by 3pm ET Monday - Friday or by 11am ET Saturday should arrive the following business day. If an order is placed after these times, it will be processed the following business day. Cutoff times may vary slightly depending on sourcing location.
Exceptions:
-    Orders placed after the cutoff, on Sundays, or on holidays will be processed the following business day
-    Some zip codes are not available for this service
-    Additional validation may be required for all orders and can delay delivery

CARBON EFFICIENT DELIVERY
This delivery option has less carbon emissions than Air Delivery (on average for US mainland shipments).
Fee: Complimentary for all orders
Delivery Timing: 1-5 business days from the time you receive the shipping confirmation email
Exceptions:
-    If a Carbon Efficient Delivery order is placed over the weekend, the earliest it will ship is Monday
-    Additional validation may be required for all orders and can delay delivery
-    Alaska and Hawaii: Allow 5-7 business days from the time you receive the shipping confirmation email. For expedited delivery, we recommend you select Next Business Day Delivery

PERSONALIZED SNEAKERS
Fee: Complimentary Carbon Efficient Delivery
Delivery Timing: Please allow up to 8 weeks for personalized calf leather sneakers and 14 weeks for personalized exotic leather sneakers for delivery from the time you receive the order confirmation email
Exceptions: 
-    Next Business Day Delivery, Saturday Delivery, and Scheduled Delivery are not available
-    Additional validation may be required for all orders and can delay delivery

FRAGRANCE ENGRAVING
Please allow an additional business day of processing for all bottle engraving orders

MY LV HERITAGE PRODUCTS
Fee: Complimentary Carbon Efficient Delivery
Delivery Timing:  Please allow up to 8 weeks for bags and small leather goods and 12 weeks for rolling luggage for delivery from the time you receive the order confirmation email.
Exceptions: 
-    Next Business Day Delivery, Saturday Delivery, and Scheduled Delivery are not available
-    Additional validation may be required for all orders and can delay delivery

COLLECT IN STORE
Have your order delivered to the store of your choice within 1 business day, now available in select Louis Vuitton stores.
Fee: Complimentary for all orders
Delivery Timing: 
-  Collect-in-Store orders placed by 12pm (ET) Monday – Saturday will be delivered to the store of your choice in 1 business day for in-stock items​.
Exceptions: 
-    Collect in Store orders placed on Sunday will be processed the following business day. 
-    Additional validation may be required for all orders and can delay delivery

HOW TO COLLECT IN STORE
Notification: You will receive an email when your order is ready to be collected from the store

Collecting yourself you need:
-    Original method of payment or PayPal confirmation
-    Government-issued photo identification
-    Confirmation email

Representative needs:
-    Original method of payment or PayPal confirmation
-    Purchaser’s government-issued photo identification
-    Representative’s government issued photo identification
-    Confirmation email
Ready-to-Wear Item: If you are picking up a Ready-to-Wear item, please note not all Louis Vuitton locations offer fitting rooms and alterations. Please check our STORE LOCATOR for a list of stores that sell Ready-to-Wear.
If you do not collect your order: Your order will be available in-store for 14 days. If not collected, it will be sent back and your original method of payment will be refunded, except personalized items, My LV Heritage, hot-stamped products, personalized sneakers, engraved products, and Made-to-Order items.

SIGNATURES REQUIRED
Signature required for all order items over $250.
The above processing and delivery costs are for merchandise pictured and described on us.louisvuitton.com; Costs are calculated according to the total cost of the merchandise in your order. All prices reflect U.S. currency. Scheduled Delivery orders are delivered via our courier, all other orders are shipped by UPS.

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CONTACT US

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