How to Care for Luxury Watch or Timepiece?

To care for a luxury watch or timepiece, protect it from shocks and magnets, avoid extreme temperatures or prolonged water exposure, and clean it regularly with a soft cloth. Professional servicing every 3–5 years helps maintain precision, water resistance, and long-term performance.

General Watch Care

  • Avoid exposure to strong magnets such as mobile phones or security scanners, which may affect accuracy.
  • Protect your watch from impacts or strong shocks.
  • Remove your watch during strenuous physical activities such as heavy lifting or sports.
  • Avoid prolonged immersion in water.
  • Do not adjust the crown while the watch is submerged.
  • Store your watch in its original box or in a cool, dry place away from dust, moisture, and extreme temperatures.
  • If an automatic watch is not worn regularly, it may require manual winding using the crown.
  • For connected watches, ensure the watch software and the connected mobile device remain updated.

How to Clean Your Watch

  • Clean the watch using a soft dry cloth.
  • Leather straps should not be cleaned; they naturally evolve with time and wear. Their lifespan depends on exposure to moisture and frequency of use.
  • Rubber straps may be cleaned with slightly soapy water.
  • Steel straps may be cleaned with a soft brush and soapy water to remove deposits between the links.

How Often Should Your Service Your Watch

  • Luxury watches should be professionally serviced every 3–5 years to maintain accuracy and performance.

 

Timepieces User Guides & Warranty

For detailed usage instructions, please refer to the booklet corresponding to your watch model.

For any questions regarding the Louis Vuitton watch warranty, please refer to the Warranty Booklet.

Connected Watches

For any questions regarding your Tambour Horizon Connected Watch - including the user guide, instructions, and warranty — please refer to the document below: